Collaborate with the rest of the executive team to shape company direction with regard to Data Loss Prevention (DLP), Information Security, Security Policy, Privacy Policy, End User License Agreements (EULAs), and compliance with industry standards and regulations.Secure the company network by configuring and maintaining a robust firewall solution, ensuring a strong defensive perimeter against potential threats.Partner with developers to review applications, providing feedback on secure design, design direction, feature additions, and user experience to enhance overall product quality and security.

Plan, implement, manage, monitor, and upgrade security measures for the protection of the organization’s data, systems, and networks.Maintain alignment with Minitab’s cybersecurity framework and documentation.Manage audits for policy and IT system compliance with regulatory standards.Perform risk analysis and threat assessments of departmental systems and consult on global systems.Manage technical operations third party risk assessments for software and SaaS vendors.Provide input and knowledge on security policies and procedures for the company.Troubleshoot security and network problems.Manage departmental Governance, Regulatory and Compliance (GRC) software.Manage Technical Operations Business Continuity Plan.Design and lead Technical Operations Business Continuity Event tabletop exercise.

Design, implement, and perform migrations to cloud infrastructure using industry best practices.Design, construct, configure, and maintain all facets of an Office 365 Tenant.Manage secure cloud-based authentication in Azure AD.Install, implement, administer, support, and maintain third party applications.Assist with maintaining a secure global email system, including email flow, security, archiving, and policies.

Design, configure, and support computer systems, networks, and servers for Businesses and individuals.Virtualize physical machines with Hyper-V and configure them within a cluster.Design, configure, and support redundant backup solutions.Active Directory and Group Policy configuration in complex environments.Create and modify users in Microsoft Azure AD, Office 365 Admin Center, and Office 365 Partner Portal.Pre-stage, migrate, and verify business user accounts to new systems.Provide on-site and remote support to clients via TeamViewer, VNC Viewer, Connectwise, and phone.Provide consultation to businesses and individuals on IT direction based on needs.

Responsible for several managed services clients from small business to enterpriseCreate/Manage cloud resources for clients in O365 Admin/Partner Portal, Microsoft Azure AD Pre-stage and migrate users to new Microsoft Exchange servers or Exchange OnlinePre-stage and migrate complex storage systems to SharePoint OnlineTrain Users on 365 environmentVirtualize physical servers to run in secure clustered environmentsWork to fit new, modified, and recovered physical and VM servers into expanded infrastructure OverhaulActive Directory Forests and Group Policies to account for new environments and rules Create and maintain enterprise backup solutions in complex architecturePlan and implement live migrations of Domain Controllers for client upgradesMonitor and maintain hardware and software of various virtual hosts, servers, and workstations Monitor and maintain hardware and infrastructure for Wireless Internet Service Provider Troubleshoot complex networking issues across varied network forms and equipmentManage OS software updates for Windows and Linux physical and virtual serversRecover data from corrupted or encrypted drivesGeneral VPN/DNS/AD/Group Policy management

Worked with a team to transition the college from UCS email and Calendaring to Office 365.Worked with a team to transition from Footprints to ServiceNow ticket management.Trained faculty and staff on the use of various department specific systems.Assisted in design and maintenance of databases for inventory management.Supported Faculty and Staff with advanced issues relating to hardware and software.

Server management and maintenance through Dell OpenManage Essentials, as well as manual updates and configuration when necessary.Database administration of the organization's employee records.Systems administration for several critical solutions including Aesop, TimeClock Plus, OpenManage Essentials, and PaperCut NG.

Identify and target business partners. Work with various levels of targeted businesses to identify workflow needs and solutions.Create and present multimedia presentations focused on problem solving and business cooperation.Install office equipment and workflow solutions for business partners.Provide equipment training and end user support for installed systems

Tested suitability of client sites for access to Wireless ISP servicesConfigured point to point wireless Internet systemsAssisted with computer repair servicesAssisted with user training servicesProvided networking support to ISP clients