Kyle Copp, Cesg Email & Phone Number

Denver, Co, Us

Greater Denver Area

• Serve in a leadership role for the organization, providing wide-ranging operations and sustainability leadership and support for strategic goals and objectives. • Lead efforts to upgrade all lighting in terms of sustainability, working to lower the environmental footprint while overseeing all recycle collections programs, including the electronics, paint, hard-to-recycle items, holiday lighting, and plastics recycling programs. • Track and report all recycling weights, updating the website on an annual basis. • Serve on 3 different community engagement groups, including the Globeville Civic Association, a property renovation group, and a construction group, as the company representative for the organization within each group. • Lead in facility management, overseeing everything on the interior and exterior of the building, including maintenance, HVAC/heating, landscaping, and vendor relationships and contracts.• Deliver technical support for the organization, working to resolve various IT and printer issues to maintain productivity levels. • Manage and successfully lead multiple capital projects simultaneously, including projects valued at $162,000.

Greater Denver Area

• Oversaw agency sustainability initiatives, communicating with staff regarding recycling efforts, coordinating and leading monthly Green Team meetings, and maintaining and renewing all agency sustainability certifications. • Delivered exceptional service while greeting clients, donors, volunteers, vendors, and staff to the agency, answering phone calls, and resolving customer issues. • Managed office volunteers, explaining and delegating tasks to increase agency capacity while working to create and maintain a positive work environment. • Researched and coordinated special staff activities and projects, managed office supplies and equipment inventory, administered contracts, and maintained facility-related vendor relationships.

Denver, Co

• Working with clients to set up the Washington Park Boathouse and Fleming Mansion showings and represented the City while being present during all scheduled events.• Teamed with event contact or permit holder and ensured all patrons complied with all park/facility rules, opened and closed event locations, and managed patrons during set up and clean up. • Collaborated with Park Rangers to manage the safety of event patrons at all times.

Denver, Co

• Delivered superior customer service by emphasizing the client book, note cards, and customer attention to encourage future purchases.• Provided wide-ranging store manager support in directing and coordinating proper merchandising of the store.• Proactively monitored merchandise stock levels, working with the other store for necessary transfers for customers.• Developed an in-depth working knowledge of the store's computer systems to effectively manage a portfolio of personal clients.Notable achievements while in the position included:- Delivered results that accounted for roughly $255,000 of business in 2015.

• Supervised and coordinated the daily activities of sales associates in promoting and selling products while merchandising new and existing products based on companywide performance.• Compiled weekly and monthly sales figures to determine low and high-performing products and supported the implementation of established sales promotions policies and programs.• Partnered with the store manager in training part-time seasonal employees in the TUMI PRO product training.• Managed the internal repair process, from sending products to the repair facility to completing the repair in the store.