Lead, motivate, guide and train the members of the Merchandising team. Achieve and exemplifying the standards and principals of the company• Ensure the accountability of merchandising team by setting clear and manageable expectations for team members• Manage the Merchandising team in accordance with all company policy and procedures• Provide clear communication to merchandising team .• Train, develop and uphold all merchandising established standards and expectations • Recruit and maintain a “Best in Class” team of associates that surpasses company expectations• Ensure that daily merchandising schedules are communicated to direct reports• Manage client account relationships and support the resolution of any customer inquires or complaints• Management and Administrative duties to include PTO, performance appraisals and coaching.• Build cross-functional relationships with sales and delivery department to better serve our clients & customers

•Completed Membership Engagement Advisor Training, which consisted of becoming certified in gaining and retaining client memberships. •Exceeded membership sales quotas, and contributed the success of the overall sales team goals.•Build rapport, to best advise members which membership would work best for them.•Engaged current and future club members by being a main source of information not only on memberships, but also on events, trainers, and member needs.•Informed and gained club prospects by utilizing cold calling, and traveling to local businesses and events to promote the club and services.

•Engaged customers, and provided quality service for a satisfying experience.•Educated members on club offerings, promotions and classes.•Maintained a clean facility while keeping a customer focus. •Counted cash drawers daily, and prepared deposits for the club

•Solely created menu dishes and prepared catering events for up to 50 people, and helped with events for as many as 500 people.•Prepared main dishes such as bbq chicken and pulled pork as well as various sides, salads, and desserts.•Delivered and set up catering for small business and offices.•Kept focus on quality to ensure prep and delivery exceeded expectations. •Insured facility cleanliness by conducting daily cleaning routines.

•Ordered product weekly and daily from various sources including: Sysco, Gordon’s Food Service, and other local produce and bread companies.•Took and delivered catering orders for events and put catering orders together. •Directed 3-4 employees while running main sandwich line during high traffic restaurant hours.•Met with food representatives and attended food shows to learn new ideas for the restaurant.•Assisted with employee scheduling and finding new staff members.•Provided food to the local IBM office three days a week by creating fresh to order menu items.