Strength and Conditioning Certification Program designed to reduce athlete injury up to 50%

~ Maintain sales goals to keep business growing~ Leverage social media and business networking groups to stimulate business growth~ Mitigate attrition rates through anticipating seasonal cycles with marketing~ Develop new offerings to expand market ~ Provide excellent customer service for a very eclectic customer base including aging adults with various injuries~ Manage accounts, invoices and business finances

Marketed and sold personal Fitness instruction packages to meet monthly and quarterly goals. Designed and administered individualized training regiments to maintain and build clientele through proven results.

~ Created copy for online listings for 200+ homes monthly~ Designed marketing systems for new markets in tandem with remote area managers~ Managed asset information for marketing and lending purposes leading to acquisition of industry’s first multi billion dollar commercial loan.~ Developed grass-roots and digital marketing stratagem for individual market needs~ Managed CRM (Salesforce) profiles for accurate and up to date asset information~ Wrote and implemented training curriculum for new hires

~ Control employee hours budget and overtime pay to within 1% of projections. ~ Oversee team of 8 department managers, rectifying weekly orders to within +/- 3.5% of acceptable inventory.~ Construct weekly budgets according to store sales trends.~ Utilized management skills to increase associate satisfaction rates by 11%.~ Developed a culture of customer service via constant interaction with customers and associates increasing customer satisfaction from 49-72% within 3 months.~ Above contributions leading to increased sales by 3.5% during fiscal year.

- Native English teacher for two separate programs. - Generated class appropriate curricula for respective programs. - Coordinated the integration of the native foreign language program into existing native language programs. - Created an English symposium of native Korean speakers to target new English learning students.