A working professional with a proven track record for providing an excellent customer experience within a multitude of high profile corporate organisations.An IT, Network and Data Centre Engineer with an Electrical Engineering background I have over the years worked for a multitude of Leading Global Companies during which I have gained a wealth of experience in IT Equipment Installations and Configuration, Data and Asset protection, Asset Management, Change Management, Support/Incident Ticketing Structures , Infrastructure Support and Commissioning, Corrective and Preventative Maintenance of Critical Infrastructure both IT and Electrical, Vendor Management, 1st and 2nd Line Support, Desktop Support, Risk Management and Mitigation, Customer Service and Customer Relations all within highly regulated environments both in the UK and overseas. I am proved in my ability to maintain critical operational services in challenging and demanding environments.