Kyle Dowler Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Manage multiple projects related to integrated supplier enablement on the Ariba Network that allows buyers to transact with their suppliers via an electronic method, such as cXML, EDI, PIDX, etc. Partner with cross-functional supplier enablement teams to establish a successful Buyer – Supplier connection for the integrated supplier workstream. Key tasks.

Greater Pittsburgh Area

Responsible for delivering seller integration projects to meet target Go Live date using project management methodology through 6 phases of the project: Planning, Design, Development, Test, Deploy and Go Live. Resolve technical issues related to transaction testing using cXML and EDI formats and data mapping of business documents between ERP systems to.

Greater Pittsburgh Area

Deliver exceptional customer experience by using deep product knowledge and problem-solving skills to troubleshoot and resolve customer issues; focusing on customer service, including frequent and high-quality communication. Liaison between customers and Product Engineering to identify, prioritize, and resolve reported system defects. Manage a workload of.

Greater Pittsburgh Area

Developed a client facing web application for a healthcare client in MVC using C#, HTML, CSS and JavaScript. Responsible for converting HTML/CSS layouts into a MVC project and then make the website fully functional between internal and external websites, including the API and the database using AJAX calls.

During this high-intensity 12 week coding boot camp, I am spending 35 hours in class and 20+ hours a week out of class developing skills to obtain a software engineer position upon completion. In this full-stack development course we cover:Languages: C#, Ruby, JavaScript, HTML5, CSS3Frameworks: MVC and Ruby on RailsDatabases: SQL (Database Design)Test.

Greater Pittsburgh Area

Responsible for promoting Robert Half Technology services to prospective clients and IT consultants.Scope of responsibility includes business development, candidate recruitment and retention, andplacement of professionals.Business Development:  Develop and grow the book of business and client base by conducting over 50 cold calls per day,following up on.

Western Pennsylvania

• Ameritox is the nation's leader in pain medication monitoring, offering urine drug testing services to help physicians assess medication adherence of patients on chronic opioid therapy.As a Specimen Processor.
• Develop and update clinic specific Standard Operating Procedures with each individual clinic to ensure proper processes are up to date and within all HIPAA, Stark, and Anti-Kickback laws and regulations.
• Along with the SP Program Management team, develop SP/SA specific business plans to determine strategic and tactical goals regarding customer satisfaction and accurate sample submission
• Continue to enforce and monitor the completion of all training initiatives that are distributed to the SP/SA to maintain compliance of all laws and regulations
• Monitor the daily/weekly tracker completion and submission from the SP/SA to provide weekly management to maximize efficiency and cost per sample.
• Audit accounts and implement disciplinary action when necessary for an SP/SA.

• As Branch Manager, I hold full profit and loss responsibility for a branch location with $2.4 million in annual sales volume, overseeing 10 team members and $25,000 in monthly payroll. Scope of accountability includes.
• Drive sales increases through training/awareness and improved customer satisfaction, establishing those two criteria as the main goals for employee excellence.
• Improve employee morale and location's overall performance through creating atmosphere, leadership through daily tasks and monitoring staff activities.
• Decrease costs through reduction in bad debt, decreases in payroll, and control of fleet costs, working with vendors to speed up production time and mitigate unneeded expenses.

• As Assistant Manager, I partnered with the Branch Manager in operational and business development functions, assuming responsibility of store front and full responsibility during manager's absence. Maintained primary.
• Achieved goal of minimizing/avoiding delinquent accounts through underwriting and close account supervision. Frequently communicated with new and existing customers to build goodwill and generate repeat/referral.
• Improved employee capabilities by working with Branch Manager on staff training and development. Showed positive, proactive example for employees to follow in customer service, sales, and operational activities.

Represented the company in legendary customer service and sales while acquiring management skills.

Bachelor Of Science In Business Administration, Marketing

Activities and Societies: Delta Sigma Pi, Marketing Club

Education record