• Developed interpersonal communication skills through building rapport with health care providers and assisting patients with medication and insurance issues.• Assisted in the sale of vaccinations and benefit programs.• Received and verified the accuracy of daily incoming drug inventories, written prescriptions, and store supplies.• Processed prescriptions and administered COVID-19 testing.

• Received, processed, and delivered specimens following established protocols while adhering to strict safety standards.• Conversed with patients and health care providers to resolve complaints relatingto laboratory services in a timely manner.

• Conducted tutoring hours twice a week to assist students in improving their understanding of complex course concepts.• Collaborated with the course instructor to improve students experience through the completion of weekly reports on discussed topics.