Kyle Ehrlich Email & Phone Number

Arlington, VA, US

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

Manage a portfolio of 50+ business lines/departments within the VA’s SaaS networkManage a team of support staff to ensure customer satisfaction and proficiency post-deploymentAct as a SME for Box.com and work collaboratively with clients to improve their business processes via Box and drive Box adoption throughout the organizationDevelop customer specific.

Washington DC

Educated new employees on company policies and procedures and provided hands-on trainingHandled money and receiptsCommunicated customer concerns with management

Worked directly under the VP of Customer Success to analyze account data for members of the client relations team and ensure compliance with company policies and procedures Worked with client relations team to build connections with local practices and encourage the adoption and use of the information gateway Completed a monthly audit of over 6,000 end.

Hauppauge, New York

Re-built damaged computers and downloaded and installed client specific softwarePrepared various devices such as card readers, routers, laptops, and tablets for client use

Bachelor Of Science - Bs, Public Policy And Administration, Senior

Activities and Societies: Delta Tau Delta Fraternity, James Madison University Financial Management Association

Minor, Computer Information Systems