Align our business processes with regulations at the state and federal level in the areas of collections practices, payment instruments vis-a-vis past due accounts, FEMA, bankruptcy rules under BAPCPA. I advise and review our internal and external compliance oversight in all of the preceding areas, including amendments to existing law as well as new federal, state, and local laws.Incorporate state and federal regulations into the compliance and operational processes of both the Target-owned Debit and Target-backed Credit products. Set expectations and requirements for Target's third-party accounts receivable vendors regarding the same.Advise service center leadership on regulatory trends impacting the receivables recovery and consumer dispute workflows. Work with all stakeholders to turn complex regulatory frameworks into actionable process and work-aid materials. Present periodic legal and regulatory updates to large groups of service center staff.Coordinate with subject matter experts to ensure a vast array of Salesforce tools and internal work-aids remain compliant and up to date.Partner with TD Bank and Target's broader compliance team to keep the multi-billion dollar Credit collections and recoveries portfolio in line with federal and state laws and regulations, and local ordinances.

Litigation and civil trial practice. Emphasis on past due debts.Coordinated a complex, state-wide, small claims enterprise for multiple lines of business.Dispute and Complaint Remediation Management. Process and Workflow Excellence.

Consumer Collections, Regulatory Compliance. Coordinated a major national bank’s collection, litigation, and judgment process in MN.Assisted Mr. Welp in defense of federal claims in US District Court.Assisted Mr. Arthur in handling a major healthcare provider’s legal revenue recovery cycle.

Consumer Collections.

Drafted memos on the facts and law in IP-related disputes for Arbitrators and Qualified Neutrals.

Learned how to work hard.