Kyle Vincent Magbanua Email & Phone Number

The world is going digital. And you should too!Hi, I'm Kyle. Here at FacilityBot, we empower Facilities Managers to move towards digitization by automating their management using smart solutions. So, if you're considering of digitizing, I'm confident I can assist you! If you're interested in learning more, send me a DM.Email me at kyle.facilitybot@gmail.com to ask for a demo or our company brochure! You can also check out our website at https://facilitybot.coIT product customer support (HIER Business Solutions Inc.)• Provides both Technical and Payroll assistance to HR for multiple companies• Project Manager for new companies were I have to both introduce the product, train the HR employees and help setup the system. Sales and product Customer Service (Samsung US)Teleperformance• Provides product support for Samsung devices (Mobile, tablet, smart watch, laptops) through inbound calls• Basic technical support for mobile and tablet devices• Assist with order related concerns• Helps customer to better understand the product before they purchaseChat Sales and Customer Service (ASOS)Teleperformance• Provides product support through chat• Assist with order related concerns• Provides either refund or replacement depending on issue• Helps customer to better understand the productArise Customer service (Telstra)Teleperformance• Aids with product related concern (Modems, dongles, email)• Assist in troubleshooting for internet-based issues such as modems or line• Responsible for raising technician booking• Basic billing assistance with payment and billing summaryAlarm Monitoring Associate (Collabera)Emerson Electric Asia• Resolving trouble alarms for Refrigeration and/or HVAC.• Support and Monitoring Controllers.• Responsible for interrogation of refrigeration and/or HVAC alarms received and diagnosing them based on Service Level Agreement with clients (USA and Australia).• Deliver alarm information with accurate documentation by calling/sending email to clients (USA and Australia).InternshipDepEd• Computer Maintenance for problematic computers from schools in NCR• Graphic and Multimedia work on pamphlets and posters for events associated with the department.• Encoding Private information on database files for school teachers and higher ups.• Computer maintenance on different schoolsSKILLS • Video editing (Power Director 2023, Movie Maker)• Photo Editiing (Photoshop)• Communication Skills• Written and Oral Communication• Craftsmanship• Graphic Design• Adaptability• Creativity• Technically Savvy

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  First City Providential College, City Of San Jose Del Monte, Bulacan

  Information Technology