Kyle Ferdyn Email & Phone Number

Hampton Falls, Nh, Us

Exeter, New Hampshire

Garmont is a longstanding heritage brand known for developing and distributing outdoor footwear for over 50 years.-Attracts potential customers by answering product and service questions; suggesting information about other products and services.-Opens customer accounts by recording account information.-Maintains customer records by updating account information.-Resolves product or service problems by clarifying the customer's complaint; determining the cause of… Show more Garmont is a longstanding heritage brand known for developing and distributing outdoor footwear for over 50 years.-Attracts potential customers by answering product and service questions; suggesting information about other products and services.-Opens customer accounts by recording account information.-Maintains customer records by updating account information.-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Show less

Haverhill, Massachusetts

Communicates effectively within the organization regarding training, processes and procedures. Participates in sales and company meetings to support process changes with relevant data. Assist customers with inquires and complaints via phone. Consults with management to review process changes and implementation plans. Tracks job functions to properly ascertain individual capacity. Maintains contact with customer accounts, and end-users through phone contact and email correspondence, including… Show more Communicates effectively within the organization regarding training, processes and procedures. Participates in sales and company meetings to support process changes with relevant data. Assist customers with inquires and complaints via phone. Consults with management to review process changes and implementation plans. Tracks job functions to properly ascertain individual capacity. Maintains contact with customer accounts, and end-users through phone contact and email correspondence, including order entry and shipping confirmations. Explains and administers company policies and procedures pertaining to customer service, and communicate effectively with internal customers. Establishes and maintains excellent rapport with dealers and service providers to ensure customer satisfaction. Assists customers with part order inquiries, including data-entry of key customer information. Participates in new processes to help ensure the company achieves revenue, profitability, and market share targets through increased efficiencies. Show less

Manchester, New Hampshire

Manchester, New Hampshire

Welding

High School Diploma, General Studies