Kyle Funaro work email
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6x ☁️ Salesforce Certified and experienced Quality Assurance Lead. Self-motivated, value driven leader with proven success. Skilled in problem solving, independence, and reaching resolutions. Possess strong work ethics and integrity. I seek to learn something new everyday. I am a go-getter person.
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Quality Assurance ManagerNeuraflashApex, Nc, Us
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Qa LeadNeuraflash Dec 2022 - PresentCary, North Carolina, United States
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Sr. Quality Assurance ConsultantNeuraflash Dec 2021 - PresentRaleigh, North Carolina, United States- Troubleshoot quality issues and modify test procedures- Technical abilities to work on multi-cloud/platform project(s)- Manage and participate in client facing UAT defect triage meetings- Lead QA independently and present the QA Test Plan on a project- Manage, analyze, and communicate issues properly to support and fix during Agile life cycle
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Qa ConsultantNeuraflash Jan 2021 - Dec 2021Raleigh, North Carolina, United States- Assessed requirements or features to identify areas to test - Provided support for System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements - Published testing scripts, statuses, and communicate defects to stakeholdersPresent test results in a Dashboard view with detailed information - Experienced several projects such as Salesforce Interaction channels, Sales, Service, Community Clouds
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Associate Field Service Lightning ConsultantNeuraflash May 2019 - Jan 2021Raleigh-Durham, North Carolina Area- Mapped out business processes and requirements from functional documents or discovery sessions - Understood the solution delivered and could clearly explain it in layman's terms - Understood the value of the project and our services and could clearly explain to executives and business sponsors - Acquired new technical expertise and understanding of latest Salesforce features and major launches- Trained and mentored our team as required
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Manager, Field Customer ServicePeco Pallet, Inc. Apr 2015 - May 2019Raleigh-Durham, North Carolina Area- Managed 100 accounts throughout NC, VA, MD, and DE. - Utilized Microsoft Dynamics CRM to manage customer information and experience - Provided ongoing training on internal software programs to streamline productivity - Successfully maintained and stabilized team schedules to ensure deadlines were met - Promptly resolved client conflicts resulting in customer retention and satisfaction -
Field Service RepresentativePeco Pallet, Inc. Feb 2013 - Apr 2015Raleigh-Durham, North Carolina Area- Built lasting relationships with large distributors and manufactures through continuous account reviews - Developed monthly schedules to conduct site visits to ensure exceptional customer service - Provided outstanding support at client workplaces
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Footwear Sales AssociateGander Mountain Aug 2012 - Feb 2013Morrisville, Nc-Educate outdoor enthusiasts about proper footwear gear needed.-Greet all customers.-Introduce myself to inform them I am available for questions.-Help maintain back-stock area.-Focus on customer service skills everyday. -
Guest Services HostMarbles Kids Museum Aug 2012 - Feb 2013Raleigh, Nc-Work at Welcome Desk helping customers buy tickets.-Work at Information Desk to answer questions that customershave.-Group or event host for birthday parties or banquets.-Assist team members prepare activities for the day. -
Production TeamGreat Harvest Bread Co. May 2006 - Jul 2012Naperville, Il-Prepared muffin, cookie, and scone mixes prior to baking per chef’s instructions.-Prepare bread recipes before baking.-Organize cooking process and stock bread bins after baking. -
Recreation InternGeneva Kayak Center Jan 2012 - May 2012Yorkville, Il-Established a new website using Wordpress.-Designed & Developed Marketing documents. -Lead Snowshoeing trips in Upper Peninsula of Michigan.-Lead Kayaking trips in Georgia’s Cumberland Island National Seashore. -Learned how to use LightSpeed Point of Sale computer program.
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Climbing Wall SupervisorIllinois State University Jan 2011 - May 2011Bloomington/Normal, Illinois Area-Gained experience teaching belay clinics in small group settings.-Supervised student climbers.-Taught Safety Skill Assessments to individual climbers.-Gained experience on RecTrac software while registering newclimbers. -
Recreation InternComlara Park Apr 2010 - May 2010Bloomington/Normal, Illinois Area-Designed a nature photography program.-Gained experience repairing weathered birdhouses.-Participated in controlling over-population of Geese management.-Participated in tagging and netting fish in Evergreen Lake.
Kyle Funaro Skills
Kyle Funaro Education Details
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Gpa: 3.2/4.0
Frequently Asked Questions about Kyle Funaro
What company does Kyle Funaro work for?
Kyle Funaro works for Neuraflash
What is Kyle Funaro's role at the current company?
Kyle Funaro's current role is Quality Assurance Manager.
What is Kyle Funaro's email address?
Kyle Funaro's email address is kf****@****let.com
What is Kyle Funaro's direct phone number?
Kyle Funaro's direct phone number is +191434*****
What schools did Kyle Funaro attend?
Kyle Funaro attended Illinois State University.
What are some of Kyle Funaro's interests?
Kyle Funaro has interest in Nature, I Have A Passion For The Outdoors.
What skills is Kyle Funaro known for?
Kyle Funaro has skills like Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Event Management, Powerpoint, Budgets, Strategic Planning, Event Planning, Team Building, Social Media, Public Speaking.
Who are Kyle Funaro's colleagues?
Kyle Funaro's colleagues are Joseph Plas, Vishnukumar K K, Katie Hunt, Oaish Kukreja, Lindsay Hamoudi, Rishabh Sharma, Kieran Kenneally.
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Kyle Funaro
United States1ilstu.edu
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