Hris Business Analyst
CurrentMonitor the ticketing system queue for all Reyes Holdings and RFM inquiries, complete basic troubleshooting, gather pertinent information, and resolve or escalate all tickets as needed.Provide Tier I technical support for HR systems including, but not limited to, researching and resolving RFM and Corp RH specific problems, unexpected results, or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.Act as a “troubleshooter” for and with HR, Payroll, HRIS and IT departments and other Centers of Excellence (COEs).Work closely with the HRIS department in troubleshooting, testing, and coordinating changes in all HR systems.Administration of all HR Governance processesFacilitating the HR Governance Demand Planning MeetingsSupport HRGC meetingsKeep current with technology trends while continuously increasing both HR and HRIS knowledge.