Organised and communicated daily work schedules to the engineering team and maintained accurate records.Provided support to engineers, allocated reactive work, and communicated schedule changes.Worked closely with the Customer Account Manager to arrange surveys, quote works, and organise repairs.Managed supplier coordination, part orders, and invoices to ensure timely payments and avoid delays.Adhered to Health and Safety regulations and promoted a safe working environment.Launched equipment improvement campaigns resulting in increased sales and operational efficiency

In charge of all aspects of retail, membership acquisition and retention as well as sales of corporate, society and casual green fees. Membership Sales Manger Role added December 2022.

Affinity Leasing is a vehicle leasing company, as a member only voluntary benefit, it is not available to the general public so it must be marketed through specific channels such as via employee benefit platforms.Participation in the development of new website and quoting system to optimise efficiency of the business.Analysing campaign success and other essential analytics such as website traffic, click rates and enquiry rates.Creating reports and infographics to highlight results of analysis to present to management and partners of the company such as vehicle manufacturers and finance companies.Creation of specific marketing material including posters e-mail mass mailers, text marketing, videos and copywriting to go out to member only benefit platforms and customers who subscribe to the website.Development of social media channels and original and informative copy.Development of original video content using Premiere pro Sourcing advertising opportunities through employe benefit platforms.Track marketing performance and return on investmentthrough specific channels.Adapting and varying types of marketing used to ensureengagement with potential customers is high.

Responsibilities include event management, risk assessments, budgeting, PO/invoicing, event design and implementation. Control of and updating social media platforms for organisation to ensure effective communication with target market and increasing participation.Development of marketing and event plans to effectively meet target market in line with different funding pots, for example Sportivate. Event co-ordination including Bewdley Bike week, Wheels for all, Inclusive Disability Multisport events, School games, Parkrun and Go Tri.

Sport development and marketing placement with Wyre Forest District Council- ongoing volunteering for experience in the industry. Roles include event management, risk assessments, Budgeting and PO/invoicing, Event design and implementation including- WFDC Sports awards, Bewdley Bike Week, Wheels for all, School sports partnership events, Big Local events, Go Tri, Parkrun, School games, Short Mat Bowls, Sportivate events and more. Summer events include Duathlon, Athletics and cycling courses.Working with organisations such as School sports partnerships, Hereford and Worcestershire sports partnership, Local schools, Local businesses, Local charities.Design of posters and other marketing materials such as promotional videos.

Organisation and implementation on community sport development initiatives and events to increase participation of different demographics.

• Generating Leads through outreach activities and corporate events. • Achieving monthly and daily sales targets individually and as part of a team.• Motivating the team to perform.• Inspiring new and prospective members to join the club through promotional activity and giveaways. • Management of personal leads database to ensure prospective customers were booked in for gym tours and inductions. • Needs analysis to ensure I could overcome objections when selling to potential customers and also show them the benefits of joining Xercise4Less over competitors in the area. • Over 500 sales in 5 months in open club.• Reception and administration activities such as fire drills, risk assessments and inductions. My Current role as a Membership sales consultant for Xercise4less has given me valuable experience in a high-pressure environment to work efficiently and effectively. Generating sales through corporate events and outreach activities, all organised by myself to ensure I hit my targets individually and as part of a team. Furthermore my communication skills have been developed exponentially due to the range of people I am in contact with, from the potential customers I will be selling too, my sales and general managers in weekly meetings or HR and other departments should there be a problem within the organisation. Ensuring I am organised and meticulous when handling my leads database is essential to maximise efficiency and increase the likelihood of a potential sale, knowing each of my leads individually to enhance customer experience and complete sales through the information I have gathered when conducting a needs analysis

2:1 BSc Sports Business Management Modules included-Sport Development- Comparison of participation strategy Brazil and UK, Creation of cycling participation strategy Sheffield.Marketing- Integrated marketing plan and portfolio for Aston Villa Football club.Finance- Balance sheets, Capital investment, Cost structure, Accounting adjustment, Financial framework.Sport in society- Market segmentation, Sport England Active people survey, Public Health England etc.Strategic management Human resource management- Motivation, Teamwork, leadershipManagement applications- Development of Cycling participation plan for local community leisure centre.Enterprise- Creation of original idea, pitching to board of judges. Presentation and Innovation skills. (Dial a part)Research- Use of SPSS and development of skills on researching in different industriesEvents management- Creation and implementation of Give it a go student football events.Placement with Wyre Forest District Council.