Kyle Godfrey

Kyle Godfrey Email and Phone Number

Operations Manager @ The Michaels Companies, Inc.
Milton, ON, CA
Kyle Godfrey's Location
Milton, Ontario, Canada, Canada
Kyle Godfrey's Contact Details

Kyle Godfrey work email

Kyle Godfrey personal email

About Kyle Godfrey

With over 15 years of experience in retail and hospitality management, I am a seasoned Operations Manager at The Michaels Companies, where I lead the day-to-day operations of a busy store with a focus on sales, customer service, and team development. I have a proven track record of achieving sales targets, reducing shrink, and maintaining operational standards, while coaching and training staff to deliver exceptional customer experiences. I also have strong skills in cash reconciliation, inventory management, merchandising, and budgeting, as well as a background in psychology and human resource management that enables me to effectively manage employee relations and performance.

Kyle Godfrey's Current Company Details
The Michaels Companies, Inc.

The Michaels Companies, Inc.

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Operations Manager
Milton, ON, CA
Kyle Godfrey Work Experience Details
  • The Michaels Companies, Inc.
    Operations Manager
    The Michaels Companies, Inc.
    Milton, On, Ca
    View
  • The Michaels Companies, Inc.
    Operations Manager
    The Michaels Companies, Inc. Jan 2019 - Present
    Milton, Ontario, Canada
    Led day-to-day operations, overseeing team performance and ensuring adherence to operational standards.Spearhead recruitment and training efforts, fostering a high-performing team conducive to positive customer interactions.Strategically prepare stores for sales events through meticulous stocking and merchandising, resulting in consistent achievement of sales targets.Successfully maintained sales and shrinkage targets while implementing effective shrink reduction strategies.Efficiently managed store supply orders within allocated budgets.
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  • The Michaels Companies, Inc.
    Custom Framing Manager
    The Michaels Companies, Inc. Jan 2013 - Jan 2019
    Milton, Ontario, Canada
    Led a team in providing custom framing solutions, driving sales and customer loyalty.Managed framing projects from inception to completion, ensuring customer satisfaction.Educated customers on the benefits of various framing components, contributing to sales growth and customer loyalty.Controlled inventory and supply orders, optimizing production timelines and customer satisfaction.
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  • The Michaels Companies, Inc.
    Sales Associate
    The Michaels Companies, Inc. Oct 2008 - Jan 2013
    Waterloo, Ontario, Canada
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  • Woodbine Entertainment
    Hospitality Supervisor Racing And Gaming Operations
    Woodbine Entertainment May 2015 - Sep 2021
    Toronto, Ontario, Canada
    Oversaw the operational aspects of gift shops, restaurants, bars, and special event venues, managing diverse employee groups in both unions and not to meet and exceed guest expectations.Managed hospitality venues, coordinating staff and resources during major events.Conducted billing, payroll, and inventory management to ensure efficient operations.Developed and updated SOPs to optimize customer service and operational efficiency.Implemented process improvements during major events, resulting in significant increases in sales and customer satisfaction.
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  • Woodbine Entertainment
    Hospitality Host
    Woodbine Entertainment May 2012 - May 2015
    Toronto, Ontario, Canada
    Oversaw the operational aspects of gift shops, restaurants, bars, and special event venues, managing diverse employee groups in both unions and not to meet and exceed guest expectations.Managed hospitality venues, coordinating staff and resources during major events.Conducted billing, payroll, and inventory management to ensure efficient operations.Developed and updated SOPs to optimize customer service and operational efficiency.Implemented process improvements during major events, resulting in significant increases in sales and customer satisfaction.
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  • Tim Hortons
    Supervisor
    Tim Hortons Sep 2003 - Jan 2010
    Mississauga, Ontario, Canada
    Supervised up to 8 staff members to provide timely and accurate service to customers in both drive-thru and storefront operationsEnsures policies and food safety processes followed and maintained
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Kyle Godfrey Skills

Customer Service Leadership Microsoft Excel Microsoft Office Time Management Management

Kyle Godfrey Education Details

Frequently Asked Questions about Kyle Godfrey

What company does Kyle Godfrey work for?

Kyle Godfrey works for The Michaels Companies, Inc.

What is Kyle Godfrey's role at the current company?

Kyle Godfrey's current role is Operations Manager.

What is Kyle Godfrey's email address?

Kyle Godfrey's email address is go****@****ail.com

What schools did Kyle Godfrey attend?

Kyle Godfrey attended University Of Waterloo, Sheridan College.

What skills is Kyle Godfrey known for?

Kyle Godfrey has skills like Customer Service, Leadership, Microsoft Excel, Microsoft Office, Time Management, Management.

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