Kyle H. Email & Phone Number

Milford, Ct, Us

Norwalk, Connecticut, United States

* Manage Global Order & Data Management Team staff and functions. * Benchmark existing departmental KPI’s and processes. * Develop and implement improvements for the Global Order & Data Management Team* Process and approve orders, making sure all items and specs match what customer requires * Update systems with orders changes; either from customer requests or from factory for change in production, or price updates and/or changes* Update customer's request for order status /update IHOPS with ship date changes* Add items to Customer/Vendor tables for ordering

Norwalk, Connecticut, United States

*Process and approve orders & samples to make sure all items and specs match what the customer requires*Handle and assist internal/external customers with requests for order status, complaints, and any issues pertaining to orders and accounts*Set up companies, customers, and vendors in the internal reporting structure system. *Work closely with all customers to ensure a smooth process. Set up brands, product lines, collections, and Items/SKUs*Containerizations for customer orders*Help Develop, maintain, and follow all department SOPs and Processes*Maintain knowledge base information for every customer*Create UPC codes and update them internally*Communicate and uphold all HMTX core values: Integrity, Trust, Reliability, Loyalty and Honesty.

Norwalk, Connecticut

*Process sales orders in a timely manner to ensure customer satisfaction*Worked closely with Regulatory, Finance, and Logistics to ensure a smooth transition for all orders*Maintain customer related files in the system *Assist customers through email and phone if they have issues with their order* Place, maintain, and follow through with over 1200 warehouse orders yearly *Add new product codes to customer accounts*Work closely with over seas vendors to ensure proper delivery of chemicals *Maintained customer portals to ensure no POs were missed

Englewood Cliffs, Nj

*Monitor daily analytics and adjust marketing campaigns to increase sales and profitability*Update social media interfaces in order to promote special offerings*Responsible for all vendor management including financials, ordering, and reporting to president of company*Develop and implement Digital Marketing strategy to grow customer engagement and add to customer base.*Manage inventory control systems for the company warehouse*Provide customer service support for sales and returns to increase customer confidence and satisfaction

Englewood Cliffs, Nj

*Working knowledge of Figure 8 Maternity business process’, policies, and procedures*Provide customer service support for sales and returns to increase customer confidence and satisfaction *Respond to emails accordingly and solve customer complaints in a timely manner*Provide accurate information to customers as it relates to their purchases

Supply customer care, sales assistance, stock replenishment, and inventory management. Form product displays for existing and latest merchandise. Execute cash and credit transactions.

Publicity and Marketing Intern. Assisted in the publicity and marketing departments, researching media, writing cover letters, a variety of general clerical duties such as filing, mailing, coordinating materials for press and sales kits.

Subscription marketing intern. Assisted in updating “Red Tag reports”; maintaining circulation reports for 16 magazines in the American Media portfolio; projects included calculating the amount of postage for magazines, as well as general office duties.

Bs, Marketing, 3.8

Bachelor'S Degree, Marketing

Education record

Activities and Societies: Varsity Tennis