A focussed professional Customer Service Advisor and Retail Assistant. Accomplished in consulting with customers with a proven ability to assist with a well-informed selection of suitable products and services. Demonstrates exceptional communication and relationship building skills and encourages team collaboration to achieve excellent customer satisfaction. Has been selected to train and organise colleagues within roles. Customer focused with experience in industries such as retail call centres, and charitable organisations. Consistently overachieves targets. Committed to high standards with a dedication to deliver solutions, managing complaints, and solving problems. A genuine collaborator who can also work independently. A keen and effective learner, always willing to gain knowledge and learn new skills. A collection of transferrable skills ready to be applied to a new role. Contact number: 07840 004521Email address: kyleharvey981@gmail.com
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Store ColleagueAsda Oct 2019 - 2022LarkhallKey Responsibilities & Achievements:• Correctly operated the cash register and followed all cash handling procedures.• Performed all store duties in accordance with all regulations as they pertain to front end operations. • Demonstrated strong interpersonal competence whilst providing customers with a friendly and efficient checkout service. Fostered relationships with customers, ensuring a best-in-class service, and enhancing loyalty and retention. • Appointed as a Colleague Host due to my ability to make decisions with confidence. Duties included: managing rest breaks, cash management, troubleshooting till and self-scan issues, and general day-to-day enquiries. -
Customer Service AdvisorKura (Cs) Ltd Sep 2019 - Oct 2019Glasgow, United KingdomKey Responsibilities & Achievements:•Professionally assisting Scottish Power customers with general enquiries relating to their account.•Adhered to all company compliance procedures and GDPR. •Successfully operated as a member of the team in a target driven environment. •Sensitively assisting customers with debt, assessing affordability and devising instalment plans. Signposted customers to debt charities. Excelled in effective and positive communications and displayed a high degree of emotional maturity.•Responsible for upselling new tariffs and converting prospective customers. -
Customer AssistantTesco Jun 2018 - Feb 2019RutherglenKey Responsibilities & Achievements:•Demonstrated a high level of administrative competence whilst completing all compliance documentation.•Cutting cooked and raw meats whilst carefully observing food safety regulations. Cleaning and sanitising all equipment to strict company standards. •Diligently organising counter displays and shelves to look appealing to customers and subsequently increasing sales revenue. •Ensuring displayed products are fresh. Disposal of out-of-date products accordingly. -
Customer Service AdvisorCapita Oct 2017 - Apr 2018Glasgow, United KingdomKey Responsibilities & Achievements:•Liaising with internal and external customers via email and telephone. •Handling customer complaints calmly, diligently and professionally.•Organising product delivers, returns, and processing refunds.•Maintained detailed customer records on the CRM system, recognising the importance for accuracy.
Kyle Harvey Education Details
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Larkhall AcademyB -
Larkhall AcademyB -
Larkhall AcademyC -
Larkhall AcademyB -
Larkhall AcademyA -
Larkhall AcademyC
Frequently Asked Questions about Kyle Harvey
What is Kyle Harvey's role at the current company?
Kyle Harvey's current role is N/A.
What schools did Kyle Harvey attend?
Kyle Harvey attended City Of Glasgow College, Larkhall Academy, Larkhall Academy, Larkhall Academy, Larkhall Academy, Larkhall Academy, Larkhall Academy.
Not the Kyle Harvey you were looking for?
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1theaddress.com
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2handelsbanken.co.uk, handelsbanken.co.uk
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Kyle Harvey
Greater London
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