Kyle Havill

Kyle Havill Email and Phone Number

Director Consumer Insights Guest Satisfaction Surveys and Guest Relations @ Darden Restaurants
Orlando, FL, US
Kyle Havill's Location
Orlando, Florida, United States, United States
Kyle Havill's Contact Details

Kyle Havill work email

Kyle Havill personal email

About Kyle Havill

Professional Experience* Director Darden Consumer Insights Guest Satisfaction Surveys/Guest Relations* Director, Consumer Insights - Red Lobster* Manager of Guest Satisfaction Research - Walt Disney World* Manager of Operations Research - Walt Disney World* Manager of Workforce Research - Walt Disney World* Area Manager, Food & Beverage – Walt Disney World* Florida Operations Manager - Wells FargoSpecialties: Process Mapping and ImprovementCustomer and Employee Surveys/Focus Group DesignStaff Management and Career DevelopmentTraining Design and FacilitationRoot Cause Analysis/Corrective ActionCompliance AssuranceCustomer Service ManagementFeedback FacilitationSOP DevelopmentFinancial Planning and BudgetingProduct Development and LaunchFinancial Forecasting

Kyle Havill's Current Company Details
Darden Restaurants

Darden Restaurants

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Director Consumer Insights Guest Satisfaction Surveys and Guest Relations
Orlando, FL, US
Website:
darden.com
Employees:
75665
Kyle Havill Work Experience Details
  • Darden Restaurants
    Director Consumer Insights Guest Satisfaction Surveys And Guest Relations
    Darden Restaurants
    Orlando, Fl, Us
    View
  • Darden Restaurants
    Director Consumer Insights Guest Satisfaction Surveys/Guest Relations
    Darden Restaurants May 2011 - Present
    Orlando, Fl, Us
    Leads the team that creates actionable insights from guest feedback and successfully recovers guests for all Darden brands.• Guest Satisfaction Surveys, analysis and insights• Guest Relations guest recovery• Guest Relations analysis and insights
    View
  • Darden Restaurants
    Director Consumer Insights
    Darden Restaurants 2004 - Apr 2011
    Orlando, Fl, Us
    • Core Menu Research• Promotion Pipeline Research• Building, Signage, and Logo Research• Advertising Research• Operations Research• Guest Satisfaction• Guest Relations• Tracking Research• Syndicated Research• Human Resources Research• Market Segmentation
    View
  • Walt Disney World
    Manager, Guest/Cast Research
    Walt Disney World Nov 1999 - May 2004
    Lake Buena Vista, Florida, Us
    * Manager of Guest Satisfaction Research * Manager of Operations Research* Manager of Workforce Research
    View
  • Walt Disney World
    Guest Satisfaction Measurement/Cast Excellence Measurement Core Team Coach
    Walt Disney World Jun 1996 - Oct 1999
    Lake Buena Vista, Florida, Us
    Internal consultant for continuous improvement. Worked with Cast Members and Leaders in Walt Disney World Parks, Resorts, and Support Areas to make improvements. Includes 9 months on the Labor Strategy Taskforce
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  • Walt Disney World
    Various F&B Positions (Lead To Area Manager)
    Walt Disney World Aug 1989 - May 1996
    Lake Buena Vista, Florida, Us
    Various locations - mostly in the Magic Kingdom
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  • Wells Fargo
    Florida Operations Manager
    Wells Fargo Dec 1988 - Aug 1989
    San Francisco, California, Us
    NCR sold their ATM division to Wells Fargo in December, 1988. Promoted to manage Florida operations for new combined unit.
    View
  • Ncr
    Business Form Sales Territory Manger, Account Manager, Atm Services Supervisor
    Ncr Apr 1985 - Dec 1988
    Atlanta, Georgia, Us
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  • Walt Disney World
    F&B And Attractions Host (Part Time)
    Walt Disney World 1979 - 1986
    Lake Buena Vista, Florida, Us
    View

Kyle Havill Skills

Market Research Leadership Strategy Customer Satisfaction Management Customer Insight Training Marketing Strategy Budgets Product Development Time Management Human Resources Advertising Analysis Sales Strategic Planning Marketing Customer Service Segmentation Team Building Sales Operations Process Improvement Coaching Financial Forecasting Workshop Facilitation Customer Service Management Sop Development Customer Experience

Kyle Havill Education Details

  • Other Education
    Other Education
  • University Of Central Florida
    University Of Central Florida
    Business
  • University Of Central Florida
    University Of Central Florida
    Marketing
  • Lake Sumter Community College
    Lake Sumter Community College
    Business Administration
  • Eustis High School
    Eustis High School

Frequently Asked Questions about Kyle Havill

What company does Kyle Havill work for?

Kyle Havill works for Darden Restaurants

What is Kyle Havill's role at the current company?

Kyle Havill's current role is Director Consumer Insights Guest Satisfaction Surveys and Guest Relations.

What is Kyle Havill's email address?

Kyle Havill's email address is ky****@****hoo.com

What schools did Kyle Havill attend?

Kyle Havill attended Other Education, University Of Central Florida, University Of Central Florida, Lake Sumter Community College, Eustis High School.

What skills is Kyle Havill known for?

Kyle Havill has skills like Market Research, Leadership, Strategy, Customer Satisfaction, Management, Customer Insight, Training, Marketing Strategy, Budgets, Product Development, Time Management, Human Resources.

Who are Kyle Havill's colleagues?

Kyle Havill's colleagues are Vika Marochkovich, Nicolas Mancusi, Regina Carlson, Judy Bugg, Donald Middleton, Memet Parta, Cayla Homsher.

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