Kyle Hayden

Kyle Hayden Email and Phone Number

Solution Engineer at ALE Solutions @ ALE Solutions
saint charles, illinois, united states
Kyle Hayden's Location
Greater Chicago Area, United States
Kyle Hayden's Contact Details

Kyle Hayden personal email

n/a

Kyle Hayden phone numbers

About Kyle Hayden

Kyle Hayden is a Solution Engineer at ALE Solutions at ALE Solutions. He possess expertise in software documentation, healthcare information technology, windows server, citrix, windows and 12 more skills.

Kyle Hayden's Current Company Details
ALE Solutions

Ale Solutions

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Solution Engineer at ALE Solutions
saint charles, illinois, united states
Website:
alesolutions.com
Employees:
266
Kyle Hayden Work Experience Details
  • Ale Solutions
    Solution Engineer
    Ale Solutions Apr 2021 - Present
  • Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas
    Sr. Infrastructure Delivery Analyst
    Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Jul 2020 - Apr 2021
    Waukegan, Illinois, United States
  • Museum Of Science And Industry, Chicago
    It Solutions Engineer
    Museum Of Science And Industry, Chicago Jun 2017 - Jun 2020
    Greater Chicago Area
    Provided support and resolution for various client application integration and deployment issuesManaged and updated configuration on two Nexus 7700s with vPCConfigured and deployed Layer 2 technologies (HSRP, ACLs)Built and Deployed new Wireless SSIDs (Worked on 5520 and a 5508 in an N+1 Configuration)Created and managed DHCP and DNS on 2008r2 and 2016 Window Server DCsManaged, configured, and deployed new Catalyst Switches (2960x, 3750, 2960s) to meet Business needsConfigured Ports on Catalyst Switches Configured and deployed Group Policies on Window Server 2008r2 and Windows Server 2016Managed and configured new firewall rules on Sophos UTM 450 FirewallDelivered network overview and risk assessment Performed wireless overview and assessment to address business requirementsAssessed Infrastructure for PCI compliance and achievement of business requirementsDeveloped and deployed technical policies and procedures for future network deploymentsRemediated legacy technology and networks and prepared for decommissioningService Desk Process Design and Workflow Re-EngineeringServed as Level 3 technology support for service desk teamMentored fellow service desk team members on developing new skillsDesigned and deployed server technology and network infrastructure best practicesProject Managed internal and external resources for project deployment and delivery
  • Intellisuite It Solutions
    System Engineer
    Intellisuite It Solutions Dec 2016 - Jul 2017
    Greater Chicago Area
    Provided support and resolution for various client application issuesDesigned and deployed Group policy to match current client environmentDelivered Citrix 6.5 support and resolutionLed Active Directory Group Policy implementationProvided support, troubleshooting, and resolution for Exchange 2007, 2010 troubleshootingOffice 0365 troubleshooting/AdministrationBuilding and Deploying a New Domain Controller (from 2003 > 2016)OS troubleshooting XP,7,8,8.1,10.Switch configuration review for Citrix PVS projectConduct Project meetings with clients to come up with a solution to fit their needsDocumentation review and suggest improvementsWork flow improvement (Reviewing ticketing system and suggesting different workflows)
  • Burwood Group
    Associate Consultant
    Burwood Group Feb 2014 - Oct 2016
    Peoria, Illinois Area
    Created As-Built documentation post-project deploymentAssisted in CUCM phone deployment, and creating user’s voicemailDeveloped implementation plans and rollback plans for UCS firmware upgrade & Domain Controller deploymentAssisted in a Cisco 5508 setup and configurationAssisted in configuration vPC between two nexus 5548up switches Assisted in a Palo Alto deployment (rule building, syncing with Active Directory, Security Profile setup)Assisted in deploying Citrix 7.1 Desktop for a Financial InstitutionConfigured applications behavior for end users in Citrix 7.5 XenDesktop deployment via PVSCreated SQL 2012 server to host Citrix farm dataCreated SQL 2012 server and migrated SQL 2008 database to the new 2012 serverQueried TSQL against the database system process to start backup processesCreated a Server 2012R2 File Server and migrated data from old File Server in VMware EnvironmentTroubleshooting and support for go-live deployments with XenDesktopReported bugs back to the Engineering team- escalating level 3 issues to appropriate teamsSetup and Configuration of NTFS AD groups and assigned them to fit folder security to meet business requirementsUpdated and installed ESXi 5.5 from ESXi 5.0 on Cisco UCS B200M4 bladesPlanned and implemented new 2012r2 Domain Controllers and phased out old 2003 Domain ControllersPlanned and implemented new 2012r2 file server and copied data from the old file server to the new onePlanned, tested, and implemented Imprivata SSO Solution for a client’s Citrix 6.5 XA/XD environmentDeployed Group Policies to new Citrix farm to control application behaviorNimble storage configuration and deploymentConducted training to client post project deployment for BitLocker
  • Proctor Hospital
    It Specialist
    Proctor Hospital Aug 2008 - Feb 2014
    Level 1 support and performing system backups and escalating issues as needed. Monitored all physical servers in the data center to maintain temperature regulationUpdated Operations manual to reflect the more current lists of tasksProvided after hour supportIdentified and logged all issues using ticketing systemGranted access to Web Station for Physician application and basic troubleshootingCreated Active Directory user accountsHorizon Patient Profile troubleshooting and account creationUpgraded companywide software and applicationsMonitored iSeries application for errors – escalate issues as neededCreated/Edited person files in Paragon Security ModuleCreated/Edited security for person files in Paragon Security ModuleImaged PCs for deployment with GhostCast softwareUpdated Practice Partner in the Test environmentMigrated Practice Partner updates to ProductionCreated Check-List for other after hour support team membersIPL iSeries system and perform system back upIPL Domino system monthly and back up

Kyle Hayden Skills

Software Documentation Healthcare Information Technology Windows Server Citrix Windows Troubleshooting Emr Visio Healthcare Computer Hardware Lotus Notes Ehr Active Directory Experience Servers Active Directory Access Vmware

Kyle Hayden Education Details

Frequently Asked Questions about Kyle Hayden

What company does Kyle Hayden work for?

Kyle Hayden works for Ale Solutions

What is Kyle Hayden's role at the current company?

Kyle Hayden's current role is Solution Engineer at ALE Solutions.

What is Kyle Hayden's email address?

Kyle Hayden's email address is ky****@****ago.org

What is Kyle Hayden's direct phone number?

Kyle Hayden's direct phone number is +131232*****

What schools did Kyle Hayden attend?

Kyle Hayden attended Western Governors University, Illinois Central College.

What skills is Kyle Hayden known for?

Kyle Hayden has skills like Software Documentation, Healthcare Information Technology, Windows Server, Citrix, Windows, Troubleshooting, Emr, Visio, Healthcare, Computer Hardware, Lotus Notes, Ehr.

Who are Kyle Hayden's colleagues?

Kyle Hayden's colleagues are Amy Rohrer, Khaled Gamal, Barbara Isham, Alejandro Duce, James Sjurset, Elizabeth Shafer, Marissa Stuber.

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