Kyle Helmick Email & Phone Number

Chapel Hill, North Carolina, United States

Harrisonburg, Virginia, United States

- Reconciled and reported previous day’s sales using Microsoft Excel and Microsoft Word.- Documented report discrepancies using Microsoft Word.- Provided customer service to students, parents, faculty, and staff with financial transactions on their I.D. card through phone, email, and in person.- Monitored building access through card clearance levels.- Worked with IT to update positional security protocols to ensure safety of confidential and sensitive information in Oracle and PeopleSoft.- Applied and communicated university policies, procedures, and FERPA law regulations serving customers (students, parents, staff).

Harrisonburg, Virginia, United States

- Coordinated the transition of full-office transformation from paper to paperless student personnel files.- trained office personnel in system databases.- Managed and organized digital files in Nolij.- Processed student graduation applications.- Analyzed student graduation applications and ensured that all requirements are met.- Used Microsoft Outlook to coordinate with offices around campus to deliver course catalogs.- Contacted students about inquiry’s regarding their graduation applications.- Adhered to State and FERPA guidelines while processing student’s transcripts and graduation applications.

Washington, District Of Columbia, United States

- Organized and processed citizen requests in an internal database.- Maintained excellent relationships with citizens while addressing their needs and keeping them informed on important issues.- Attended information briefings on new technology and services offered by government agencies and private contractors.- Wrote reports and briefed legislative staff on information gathered in briefings.- Researched and monitored media trends in regard to public relations and latest news.- Developed statements and policy comments to be released by the Congressman.