Kyle Hensley

Kyle Hensley Email and Phone Number

Helping Agencies Enhance Citizen Support |CX Advocate | Customer Focused @ Zendesk
Kyle Hensley's Location
United States, United States
Kyle Hensley's Contact Details

Kyle Hensley personal email

n/a
About Kyle Hensley

15+ years of sales experience (9 in software). He’s worn almost every hat that makes up the pre-sales cycle (BDR, AE, SE, etc). Well versed in emerging technology, IoT, SaaS and all things cloud. Consistently generates 3-5X in net new pipeline. On average have retired assigned quota 7 out of 9 years. In my free time I enjoy spending time with family, my dog and being outdoors. One thing that I've learned from my favorite hobby and true passion (surfing) is that persistence is key.My areas of expertise include: Software Sales, B2B sales, Business Development, Account Management, Prospecting, Customer Service & Support, Target Marketing, Go To Marketing Strategy, Communication, Team Management, Leadership, Teamwork, Cloud Native Software, Open Source Software, Unified Communications, Cloud Based Telephony, Linux, Kubernetes & Containers, Automation, Big Data & Analytics, AI, CI/CD Pipeline, DevOps, API development, API Management, Cloud Security architectures, Microservices & Digital Transformation, RevOps, Clari.

Kyle Hensley's Current Company Details
Zendesk

Zendesk

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Helping Agencies Enhance Citizen Support |CX Advocate | Customer Focused
Kyle Hensley Work Experience Details
  • Zendesk
    Public Sector Account Executive
    Zendesk Apr 2024 - Present
    San Francisco, California, Us
    Zendesk is a simple, AI-powered CX solution that’s easy to set-up, use and scale. We show companies how to unlock the power of everyday customer interactions so they can make those experiences extraordinary. - Supporting New England (MA, NH, VT, RI, CT, ME) and Florida
  • Simplilearn
    Director Of Sales - Us East
    Simplilearn Jun 2023 - Apr 2024
    Texas, Us
    Simplilearn is the world’s #1 online bootcamp for technology centric organizations. With strategic investment from The Blackstone Company, we focus on emerging technologies and transformation projects centered around Cloud Infrastructure, DevOps, Cybersecurity, Data Engineering, Data Analytics, AI / ML & Digital Operations. - Leading and building US East Upmarket and Public Sector - Responsible for a $2.5M quota.
  • Zoom
    Major Account Executive
    Zoom Jul 2021 - Mar 2023
    San Jose, Ca, Us
    Primarily covered major accounts (1,000 - 10,000 employees) for the Mid-Atlantic region. Focused on C-suite and LOB leadership. Managed a sales pipeline using Salesforce ($6.1M net new pipeline in FY’23).- Executed quarterly Territory Plans, QBRs and net new pipeline generation.- Utilized LinkedIn, Outreach, Zoominfo, Tech Target, conversational intelligence and AI to assist with outbound salesactivities.- Leveraged solution-selling techniques & dedicated resources (SE, SA, BDR, Product Specialists, Professional Services,OCIO) to guide opportunities to close- Responsible for $1.2M quota
  • Trilio
    Account Executive
    Trilio Aug 2020 - Jul 2021
    Framingham, Massachusetts, Us
    Trilio delivers a modern cloud native data protection experience that gives customers more power and control over their cloud and container environments. Organizations of all sizes, from well-known brands to ambitious start-ups, rely on our cloud-native data protection software to manage and backup their applications so they can meet their Service Level Agreements (SLAs), compliance requirements and recover from planned or unplanned outages. In this role, I covered commercial accounts for the Southeast and Public Sector. Our main partner ecosystem included: Red Hat, Canonical, Mirantis, SUSE, Rubrik, Cohesitty, in addition to Distributors and Resellers.
  • Emergent, Llc
    Red Hat Team Sales Specialist
    Emergent, Llc Mar 2018 - Aug 2020
    Virginia Beach, Virginia, Us
    Helped Red Hat Teams achieve 110-130% of quota ($65M) in FY21. Reported to the Director of Solution Engineering. - Delivered hands-on workshops around Red Hat emerging technology (OpenShift, Ansible and DevOps framework).- Engaged with customers to help drive strategic deals to close.- Served as a technical resource to Emergent, Red Hat and customers.- Delivered webinars, panel interviews, live training, demonstrations and presentations internally and externally.- Fully accredited Red Hat Sales and Sales Engineer Certified.
  • Emergent, Llc
    Red Hat Account Executive
    Emergent, Llc Jun 2015 - Mar 2018
    Virginia Beach, Virginia, Us
    Covered both SLED and Federal accounts. Primarily dealt with IT Infrastructure, Ops and Procurement. Reported to Director and VP of Sales. Sold the entire Red Hat portfolio of products and services.- Founded, developed, and closed net new business within territory.- Focused on providing emerging technology (Middleware/Cloud) solutions.- Experienced in a quota carrying role, $325K & $605K GP respectively.- Consistently met and exceeded sales goals (125-150% growth YoY).
  • Mobil Satellite Technologies
    Account Executive
    Mobil Satellite Technologies Nov 2014 - Jun 2015
    Consultative sales approach primarily focusing on Federal, State and Local government. Reported to the Director of Sales.- Successfully navigated the U.S. Government sales & procurement cycle at Federal, State and Local levels.- Consistently met and exceeded sales quota (Closed $175,888.00 largest SLED deal ever).
  • Cma Cgm
    Inside Sales Representative
    Cma Cgm Sep 2011 - Sep 2014
    Marseille, Fr
    Helped the Field rep that covered New York City and Boston overachieve by 127% for 2 consecutive years. Supported 150+ named accounts in the Northeastern United States.- Quoted rates to customers- Negotiate alternative rate offers between customer and Trade/Line pricing- Prepared, managed and amended service contracts for Commercial Support Team.
  • Dominion Enterprises
    Seo Intern
    Dominion Enterprises Jun 2010 - Aug 2010
    Norfolk, Va, Us
    Monitored Search engine activity towards the website forrent.com. Optimized the best ways to utilize the search engines to maintain a high ranking on search engines. Updated monthly reports, comscore reports, market leads and penetration reports in Excel. Implemented a social linking initiative for all 72 For Rent Media Solutions locations in the U.S. Uploaded XML documents onto Joomla website editor. Created 1500+ inbound links for enhanced search engine optimization
  • Gold Key Resorts
    Opc Marketing Associate
    Gold Key Resorts May 2009 - Aug 2009
    Las Vegas, Nv, Us
    Spoke with families vacationing in Virginia Beach, provided guest services and invited them to preview one of the five star resorts. Learned how to match my personality to diverse groups of people from different races, cultures and ethnicities. Generated $102,000 in revenue by booking qualified families interested in timeshare.

Kyle Hensley Skills

Marketing Sales Seo Leadership Account Management Social Media Customer Service Management Social Media Marketing Microsoft Office Social Networking Marketing Strategy Microsoft Excel Business Development Middleware Enterprise Software Salesforce.com Direct Sales Sales Process

Kyle Hensley Education Details

  • James Madison University
    James Madison University
    Business To Business Marketing

Frequently Asked Questions about Kyle Hensley

What company does Kyle Hensley work for?

Kyle Hensley works for Zendesk

What is Kyle Hensley's role at the current company?

Kyle Hensley's current role is Helping Agencies Enhance Citizen Support |CX Advocate | Customer Focused.

What is Kyle Hensley's email address?

Kyle Hensley's email address is ky****@****zoom.us

What schools did Kyle Hensley attend?

Kyle Hensley attended James Madison University.

What skills is Kyle Hensley known for?

Kyle Hensley has skills like Marketing, Sales, Seo, Leadership, Account Management, Social Media, Customer Service, Management, Social Media Marketing, Microsoft Office, Social Networking, Marketing Strategy.

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