Kyle Hersch Email & Phone Number

Gig Harbor, Wa, Us

Los Angeles Metropolitan Area

Sales Achievement:-Consistently meeting or exceeding sales goals, demonstrating a track record of success in driving revenue growth; 3x Revenue in 6 months.-Implement strategic sales plans to expand market share and increase product spread within assigned territories.Client Relationship Management:-Develop and maintain strong, trust-based relationships with dispensaries, distros, and key accounts.-Conduct regular check-ins with clients to understand their evolving needs and provide tailored solutions.-Built a professional network within the cannabis industry through active participation in industry events, trade shows, and seshes.Order Management and Customer Service:-Efficiently manage customer orders, ensuring accuracy and timely delivery.-Address client inquiries and concerns promptly, providing exceptional customer service.Product Knowledge:-Possess extensive knowledge of cannabis products, strains, growing/extraction methodology and consumption methods.-Effectively communicate the features and benefits of products to clients, contributing to enhanced customer satisfaction through Staff Educations and In-Store PADs.Reporting and Analysis:-Generate detailed reports on sales performance, market trends, and competitor activities.-Provide valuable insights to the management team to support data-driven decision-making.-Conduct thorough market research to identify new business opportunities and stay informed about industry trends.-Utilize market insights to adapt sales strategies, resulting in a competitive edge in the market.

Westwood, California, United States

Inventory Management:-Expertly managed cannabis product inventory, ensuring accurate tracking, timely restocking, and compliance with regulatory requirements.Compliance and Record Keeping:-Ensured strict adherence to local and state regulations, maintaining meticulous records to facilitate regulatory audits.Quality Control:-Implemented rigorous quality control measures to uphold product integrity and freshness standards.Forecasting and Planning:-Contributed to inventory forecasting efforts, utilizing market insights to optimize replenishment plans.Security and Loss Prevention:-Implemented robust security measures to prevent theft and unauthorized access, conducting regular audits to address discrepancies.Training and Documentation:-Conducted training sessions for new staff on inventory procedures and compliance, maintaining

Los Angeles, California, United States

-Meet with shop intake managers to deliver product and all necessary metrc paperwork.-Collect and count cash or checks to be safely returned to headquarters.-Consistently achieved timely and accurate deliveries of cannabis products to B2B clients, ensuring customer satisfaction.-Represent the Company in a professional manner, using my people skills to ensure a positive experience for both sides.-Support shops with customer facing PADs informing customers of the benefits of the brand as well as increasing sales.

Los Angeles County, California, United States

-Developed and executed comprehensive content strategies to enhance the brand presence and resonate with the target audience.-Crafted compelling narratives that conveyed the brand's identity, and values.-Produced high-quality and engaging content, including emailers, blog posts, videos, and social media updates, aligning with brand messaging.-Orchestrated multichannel content campaigns to maximize brand visibility across digital platforms and social media channels.-Implemented SEO best practices to optimize content for search engines, improving online discoverability and driving organic traffic.-Managed social media accounts, creating and curating content to foster audience engagement and brand loyalty.-Worked closely with graphic designers, videographers, and other creative professionals to ensure cohesive and visually appealing content.-Utilized analytics tools to track content performance, gather insights, and refine content strategies for continuous improvement.-Established and maintained relationships with influencers to amplify brand reach and authenticity.-Led content teams, fostering a collaborative environment and mentoring team members for professional growth.

Los Angeles, California, United States

Opened the Dispensary formerly known as "Serra LA" now is Highway Cannabis 3rd Street; over the course of a couple months after moving to Los Angeles to do so.Duties:-Opening and Closing shop, including all cash counting and ensuring cannabinoids be stored away.-Played a key role in driving sales and meeting or exceeding revenue targets.-Implemented effective sales strategies and promotions to maximize product sales and enhance profitability.-Managed and optimized inventory levels, minimizing stockouts and overstock situations.-Conducted regular inventory assessments to ensure accurate tracking and compliance with regulatory requirements.-Conducted training sessions for staff on product knowledge, customer service skills, and compliance with industry regulations.-Fostered a culture of continuous learning and professional development within the team.

Cannon Beach, Oregon, United States

Assistant Store Manager at Five Zero Trees Cannon Beach:-Ensured strict adherence to local and state regulations governing the sale and distribution of cannabis products.-Collaborated with the store manager to implement and enforce compliance policies.-Successfully led and motivated a team of retail staff, fostering a positive work environment.-Provided guidance and support to ensure the achievement of store goals and objectives.-Managed and optimized inventory levels, minimizing stockouts and overstock situations.-Conducted regular inventory assessments to ensure accurate tracking and compliance with regulatory requirements.-Conducted training sessions for staff on product knowledge, customer service skills, and compliance with industry regulations.-Fostered a culture of continuous learning and professional development within the team.-Streamlined store operations to improve efficiency and reduce costs.-Implemented effective systems for cash handling, reporting, and compliance with safety protocols.-Led efforts in maintaining an attractive and organized store layout, optimizing product visibility and enhancing the overall shopping experience.-Implemented creative merchandising strategies to drive sales and highlight featured products.-Collaborated with the store manager and other departments to achieve overall business objectives.

Astoria, Oregon, United States

Budtender at Five Zero Trees Astoria-Demonstrated in-depth knowledge of various cannabis strains, products, and consumption methods.-Provided detailed information to customers, assisting them in making informed purchasing decisions.-Delivered exceptional customer service by actively engaging with customers, addressing inquiries, and providing personalized recommendations.-Maintained a friendly and approachable demeanor, creating a positive and welcoming atmosphere.-Achieved and exceeded sales targets by effectively upselling and cross-selling products.-Utilized product knowledge to make relevant recommendations based on customer preferences.-Ensured strict adherence to all local and state regulations regarding the sale of cannabis products.-Verified customer identification and eligibility in compliance with age restrictions.-Managed cash transactions accurately, including processing payments and providing change.-Adhered to established cash handling procedures to maintain financial accuracy.-Educated customers on the benefits and effects of different cannabis products.-Contributed to creating visually appealing displays to showcase products and promote sales.-Ensured that product information, pricing, and promotional materials were clear and accessible.-Collaborated with colleagues to maintain a cohesive and efficient work environment.-Assisted in training new team members on product knowledge and customer service best practices.-Effectively addressed customer concerns or issues, finding prompt and satisfactory resolutions.-Collaborated with team members to solve operational challenges and improve overall store efficiency.

Warrenton, Oregon, United States

-Established and maintained positive relationships with customers, providing personalized assistance to meet their communication and entertainment needs.-Demonstrated expertise in AT&T/DirecTV products and services, offering informed recommendations to customers based on their preferences.-Consistently met or exceeded sales targets, contributing to the overall success of the AT&T/DirecTV sales team.-Effectively utilized product knowledge to identify opportunities for up-selling and cross-selling additional services, enhancing customer value.-Conducted efficient and accurate point-of-sale transactions, handling customer billing, activations, and account changes-Conducted product demonstrations to showcase features and benefits, aiding customers in making informed purchase decisions.-Followed up with customers post-sale to gather feedback, address any additional needs, and foster long-term relationships.