Kyle Hoffman Email & Phone Number

Bozeman, MT, US

Valor in The Valley (VITV) is a 501 (c)(3) non-profit that provides multi practice rehabilitation, job training, benefit mediation, job placement, and other critical support to veterans in need. Through a unique and tailored rehabilitation program, VITV provides comprehensive clinical, mental health, and veteran services care. In addition to.

San Francisco, California, US

London, England, GB

San Francisco, California, US

• Built IT & Information Security Departments; Implementedinfrastructure, internal procedures, Lead & support global IT & securityoperations for 400 personnel in a 24/7/365 environment, for a techstartup.
• Established & managed help desk team of 120 people for 24/5support. Created SLAs, coordinated team leads, conducted employeereviews.
• Implemented purchasing standards & vendor relations that resulted inover $220K in operating expense savings in the first year.
• Authored all IT, security, network, vendor, data privacy (CCPA, GDPR,CPRA) work from home policies. Authored IT & Security roadmaps(1yr, 5yr). Authored & lead cyber security training curriculum forSendoso
• Lead the board of trustees created security team. Lead, coordinated, &gathered all evidence to make Sendoso SOC 2 Type 2 & SOC3compliant. Lead, coordinated, & gathered all evidence to beginISO27001 certification..
• Implemented disaster recovery systems, intrusion detection systems,secure password generation systems, change management systems,physical security systems, ISMS. Created SRE team to respond to anysecurity alerts.

• Built IT & Cloud Services departments. Implemented infrastructure, internalprocedures, lead & support global IT, cloud, & security operations for 20personnel across two countries for a global real estate & social media.
• Established & managed IT help desk team, SRE team, & cloud services team.Created SLAs, coordinated team leads, conducted employee reviews.Leveraged help desk team to implement & manage equipment inventory.Leveraged.
• Authored budgeting statutes that reduced prior spending by 43%, createdpurchasing standards, & brokered vendor relations enabling SavannaProperties to lock in fixed AWS pricing. First year savings were $110k with.
• Designed a streamlined cloud storage system to support multiplesimultaneous data uploading, data downloading, & high-resolutionstreaming pipelines to deliver a bleeding edge experience to both internalemployees and.
• Authored & designed all IT, network, security, remote operation, & cloudoperation policies. Audited the enforcement of multi factor passwordrequirement, token management, & other security protocols
• Designated main point of contact for security & compliance related mattersfor external contacts & other internal executives

Norcross, GA, US

• Coordinate & implement IT security standards through encryption, LDAPpolicies, anti-malware systems, firewall systems, & physical security systems.
• Conduct & analyze company risk assessment through penetration testing,auditing, and disaster recovery trials.
• Implement solutions or policies to remediate any discovered risks.
• Lead construction project of new Phoenix office. Coordinated with architects, general contractors, city officials, vendors, and others to complete construction on time and within code.
• Lead relocation initiative of CIA employees to new Phoenix office.
• Coordinated installation & configuration of security, network, telecom, and other infrastructure.

Maxwell AFB, AL, US

• Information Technologies Officer
• Emergency Services Officer
• Ground Search & Rescue Operator

Neptune, New Jersey, US

• Support internal technical support operation as a point of escalation forthe internal help desk team.
• Manage Azure AD user access, inventory control (Landesk), projecttracking & management (JSM), & support other departments in non- ITfunctions.
• Support, upgrade, & design organization’s HP & Aruba based network.Included HP/Aruba switches, Aruba Aps, & Dell SonicWall securityappliances.
• Support organization’s hybrid VMWare environment. Included dozens ofsevers across multiple DCs including Exchange, WSUS, MBAM, SQL, &other database servers. Performed Vsphere maintenance, upgrades.
• Designed, budgeted, & lead, complete network infrastructure overhaul toconvert from HP/Aruba to all Cisco.
• Designed & lead organization’s Office 365 migration.

US

• Support internal technical support operation including FDIC mandated security enforcement in all operations.
• Provide end user support, inventory management, project tracking, and perform all equipment installations
• Support and maintain all bank Cisco based network. Including Cisco switches, Cisco access points, and Dell SonicWall firewalls
• Support bank VMware environment including Citrix, Active Directory, Exchange, and multiple database servers. Supervise replication and backup operations across multiple data centers in different states

Eatontown, NJ, US

• Support internal IT Help Desk for over one hundred employees across the globe in a 24/7/365 environment
• Provide end user support, license tracking, and perform PC maintenance, upgrades, and configurations.
• Support & maintain company VMware environment. Including Active Directory, Exchange, and multiple database servers
• Support & maintain company data storage array. Over 50 physical EMC, NetApp, HP, Sun units hosting production and lab networks.

• Troubleshoot and repair hardware/software related problems
• Troubleshoot PC, Macintosh, and network issues
• Recover lost data using specialized data recovery equipment

Freehold, NJ, US

• Police Intern
• Provide assistance and service to the personnel of MCSO

Cupertino, California, US

• Customer support regarding all Apple products
• Provide solutions to customers through Apple products
• Troubleshoot basic iOS and Mac OS X issues.

Associate Of Science (A.S.), Criminal Justice

High School Diploma