-Collaborate with team to create new policies and procedures ensuring organization and clarity.-Maintain quality of own and teams work to meet BSA and AML standards.-Work with portfolio managers and sales team members to onboard new and existing client bank accounts. -Assist in creation and training of the new Treasury Management Onboarding team.-Tackle unique client accounts through collaborative problem-solving with team leads, managers, and QA.

-Managed the retail side of the Clayton branch, being solely responsible for staff and customer satisfaction. -Led the hiring process for new employees, assessing candidates and guiding interviews. -Collaborated with building managers to ensure the bank is maintained and suitable for customers. -Ensured the bank keeps up with compliance standards to pass each monthly, quarterly, and annual audit. -Worked with the operations team and armored carriers, maintains cash flow for the… Show more -Managed the retail side of the Clayton branch, being solely responsible for staff and customer satisfaction. -Led the hiring process for new employees, assessing candidates and guiding interviews. -Collaborated with building managers to ensure the bank is maintained and suitable for customers. -Ensured the bank keeps up with compliance standards to pass each monthly, quarterly, and annual audit. -Worked with the operations team and armored carriers, maintains cash flow for the branch. Show less

-Led a team of five, training tellers and bankers and being responsible for the branch’s success. -Collaborated with other departments to ensure customer satisfaction and to uphold bank policy. -Without being asked, became a Missouri Notary in order to help upper management with loan closings. Managed other branches in times of need, being highly adaptable when filling in for upper management. -Handled security measures during bank emergencies, leading others and maintaining… Show more -Led a team of five, training tellers and bankers and being responsible for the branch’s success. -Collaborated with other departments to ensure customer satisfaction and to uphold bank policy. -Without being asked, became a Missouri Notary in order to help upper management with loan closings. Managed other branches in times of need, being highly adaptable when filling in for upper management. -Handled security measures during bank emergencies, leading others and maintaining security protocol. Show less

-Assisted customers with banking problems and questions, maintaining bank policy and problem-solving. -Trained in account set-up, customer service, and bank policy, being highly teachable. -Collaborated with other bankers and tellers, assisting them with tasks as well as learning from them. -Helped weekly with cash deposits of up to $70,000, while assisting customers and completing other tasks.-Guided new employees on banking tasks and helping customers.