Kyle Jackson Email & Phone Number

-Managed globally integrated team of research analysts-Provided liaison between technology and research staff in New York and Chennai to ensure clear communications between the two groups-Designed, documented, and implemented workflow procedures to improve research efficiency -Analyzed incoming data to ensure accuracy and consistency with company’s core data set-Helped develop procedures and criteria to prevent inconsistencies caused by the merging of multiple data sets-Increased productivity of research team through careful analysis of job performance and processes-Helped design and test automated research procedures, increasing data integration by more than 70 percent-Worked closely with client development staff to minimize response time for client requests-Monitored and edited changing database content to ensure complete & accurate information

Poughkeepsie, Ny

-Public face of the hotel property, responsible for end-to-end customer care and satisfaction-Create and organize guest reservations using proprietary guest services software-Provide guests with a wide variety of assistance & concierge services to enhance guest experience -Maintain guest facilities to meet quality standards-Organize and set-up meetings & events for businesses

Fishkill, Ny

-Maintained meter machines for our customers’ properties to meet service level agreements-Issued parking violations and interfaced with customers to handle concerns-Responsible for training new employees on job duties and policies-Trusted with large sums of money; responsible for the safe delivery to main office

Bachelor Of Arts (Ba), Anthropology

Associate Of Arts (A.A.), Liberal Arts And Sciences/Liberal Studies