Kyle Jeffers Email & Phone Number

Maysville, NC, US

Brentwood, Tennessee, US

-Monitors automations and applies enhancements for individually built data integrations with custom connectors-Reviews API connectors configured to write transactions into NetSuite and problem solve data errors-Analyzes JSON datasets passed through Workato integrations being used to write transactions into ERP system. -Manages and resolves errors derived.

Minnetonka, Minnesota, US

• Maintained JSON Data Integrations and continued apply enhancements to it's features and infrastructure as the company grows
• Created EDI Data Transformations
• Built custom HTTPS integrations which primarily focused on capturing B2C order data in real-time and import it into the NetSuite to be later dispersed out to the several fulfillment warehouses
• Analyzed current operations and use of datasets in order to optimize internal workflows (i.e. using CRM data in a Marketing or Demand Generation tool).
• Managed all platforms which were active integrations importing B2C Orders directly into NetSuite in real-time. (SOAP, HTTPS, EDI, S/FTP, etc.)
• Created & maintained data integrations for tools used by Marketing & Demand Generation tools that include, but not limited to HubSpot, Unific, Fluent, etc.

• Supported several hundred unique ERP environments and their custom integrations to third-party applications (i.e. Supply Chain, Forecasts, Budgets, Requirements Planning, Manufacturing/Production, Fixed Assets, etc.)
• Responsible for configuring custom third-party integrations and mapped to their appropriate applications & functions (i.e. ODBC, XML, etc.)
• Analyzed custom change requests for quoting
• Created customizations to base ERP functions, including but not limited to the stored procedures, scripts, etc.
• Modified Design Studio screen layouts, forms, custom fields, views/saved-search, etc.
• Prepared designs for new solutions related to functions or process to help simplify current internal workflows

• Led team through sales training and use of their product knowledge to educate their customers
• Coached the representatives to cross-sell Office 365 while providing a consultation for ERP solutions with Customers, and therefore selling ERP through the Microsoft Partner Network
• Exceeded several goals by 5-10% on most weeks while enforcing strength in the team's continuous efforts to gain additional pipeline sales
• Guided my team’s skillset in probing for the customer’s pain points and business needs
• Provided the sales team with a comprehensive understanding of what services or management tools are the best fits within varying corporate environments.
• Assessed each Sales Agent weekly and reviewed their areas of opportunity

US

-Generated consistent sales revenue (B2B & B2C) for 10+ organizations within the Newspaper industry (Chicago Tribune, Sacramento Bee, Pioneer Press, etc.)-Led strong Sales teams that continuously recorded growing revenue during a decline of the global Newspaper industry & 2008 Market crash-Coached individual Sales Representatives through the usage of.

Information Systems & Business Education

Associate Of Applied Science (As), Computer Network Systems (Cns)