Program Coordinator, Club Excellence
Ottawa, Ontario
The first of its kind in Canada, Club Excellence is a national, multi-sport certification program which encourages sport clubs to operate differently, plan ahead for challenges, and create better experiences for athletes, parents and volunteers.Program growth during tenure:• National and provincial membership has grown by over 400%• Program revenues have increased by over 400%• Program operations have expanded from one province and five sports to 26 sports across nine… Show more The first of its kind in Canada, Club Excellence is a national, multi-sport certification program which encourages sport clubs to operate differently, plan ahead for challenges, and create better experiences for athletes, parents and volunteers.Program growth during tenure:• National and provincial membership has grown by over 400%• Program revenues have increased by over 400%• Program operations have expanded from one province and five sports to 26 sports across nine provincesPrimary ResponsibilitiesOverall program development, delivery & evaluation• Lead day-to-day program management and activities • Regular liaison and reporting to non-profit sport executives as well as the program steering committee comprised of four national sport organizations• Engage in and build positive member/partner relationships (i.e. delivery partners, NSO/PSO, municipal/provincial governments, subject matter experts) • Coordinate multiple CCES resources (e.g. Finance, Communications, Quality Assurance, Web development & IT) • Oversee financial management (i.e. planning, budgeting, contracting, invoicing)Marketing, promotions & communications• Deliver presentations at national and provincial conferences• Create and deliver marketing strategies to increase brand awareness and build national membership • Facilitate in the development of business plans to increase revenue streams (e.g. Affiliate Status, Certified Status, Associate Membership, Delivery Partner)• Develop brand guidelines and secured trademark• Lead the development of communications tools (e.g. news releases, website content, e-newsletter, social media content) Show less