With over six years of experience as a Global Sales Account Manager at SHI International Corp., I have developed a unique set of skills that have helped me excel in customer service and problem-solving. SHI is a leading provider of IT solutions and services to thousands of customers around the world, and I am responsible for managing and growing a portfolio of accounts across various industries and markets.My passion for playing Dungeons & Dragons (D&D) has been a key factor in my success at SHI. D&D is a role-playing game that requires creativity, teamwork, communication, and adaptability, skills that are essential for delivering high-quality solutions and ensuring customer satisfaction. From leading a team of players to defeat a dragon, to strategizing and improvising to overcome unexpected obstacles, I have honed my ability to think on my feet and remain calm under pressure. I bring this same level of dedication and creativity to my work, helping customers find solutions to their challenges and achieving multiple sales awards and recognition. Connect with me to learn more about how my background in D&D can help you and your business succeed.