Kyle Kangas Email & Phone Number

Dayton, Ohio, US

• Communicated valuable information to students and veterans while adapting to their needs to ensure satisfaction
• Lead meetings with new and returning students informing them of their responsibilities, benefits, and available resources
• File management and storage, phone and personal reception, equipment and IT maintenance, calendar management, and meeting coordination
• Addressed and adapted to difficult situations such as student complaints and record issues by remaining calm and responding appropriately
• Experience working with veterans across the U.S

Randolph AFB, TX, US

• Successfully lead more than 20 members in a physical training program that increased yearly pass rate to 93%
• Single-handedly tracked discrepancies and input errors through a database system that helped prevent and save several military man hours
• Instructed 15+ military members on a vehicle and equipment training program
• Fostered customer loyalty by providing friendly and efficient services to hundreds of customers each week
• Utilize computers, communication equipment and personal navigation devices to compete tasks quickly and accurately
• Communicated weekly status reports of ongoing maintenance and problem resolution though verbal and written presentations to leadership and team members