Transforming underperforming email lists into significant revenue streams through targeted strategies.Conducting comprehensive market research and applying psychological insights to create resonant messaging.Crafting and executing targeted email campaigns that captivate and convert leads.Developing compelling content across platforms to nurture leads and convert them into loyal clients.Providing a comprehensive suite of copywriting services, including website content, landing pages, and sales funnels.Elevating brands and engaging audiences through strategic storytelling and persuasive copywriting.Collaborating closely with clients to deliver strategic, action-driven copywriting solutions that drive tangible business outcomes.

Provides front-desk assistance to direct a highly diverse range of students, through administrative processes that impact their enrollment at the UW, such as Financial Aid Satisfactory Progress Appeals, Reinstatement Petitions, or Hardship Withdrawal PetitionsServes as a primary point of contact for the HAS center in relationships with academic departments, administrative offices, and agencies that help people in and outside the universityProvides oversight for communication correspondence with program participants including the creation of website content, desktop publishing, social media outreach, and implementation of assessment tools throughout the year.Develops, maintains, and organizes HAS academic records; prepare reports as necessary on assessment, academic progress, program activities, and financial aid.Develops and implements information sessions, coordinate divisional events, and student recruitmentServes as a liaison and first contact on behalf of the Division of Humanities to students, staff, faculty, the general public, and external organizations.Receives and refers visitors. Triages frequent inquiries and make appropriate referrals.Manages support services, scheduling systems and load management for student advising operations; maintain multiple calendars, attend meetings, take minutes of meetings, edit and summarize minutes for distribution.Reviews and assesses content of documents and data for accuracy following University of Washington and departmental guidelines and policies, initiate corrections as necessary.Oversees the creation, editing, and proofing for correspondence, presentations, and departmental resource materials based on predetermined content.Manages administration for office equipment and supplies; track and receive supply inventory and maintain records of orders.Conducts data management tasks including the creation of departmental lists or reports, data visualization, and data dash boarding.

Collaborated with cross-functional teams to ensure seamless execution of marketing campaignsCreated events with Housing and Residence Life, the College of Education, the Dean of Education, other academic counselors, and the Education Department Chair at Saint Martin's University Delegated responsibilities with club board members and created different forms of short-form content across several social media platforms such as Instagram, Snapchat, Twitter, and FacebookAssessed financial information regarding club accounts and wrote memorandums to fund various events on campusEnsured deadlines were met promptly and organized meetings around all member’s class schedulesHeld events and meetings for education students to learn about their identities, cultures, and histories

Created a safe living environment for young adults to discover themselves and grow Built a strong community with shared values and goals for all students to achieve Spearheaded community service events that promoted community, hospitality, and diversityPartnered with local foodbanks, and farms to lead volunteer events that students participated inWorked alongside cultural clubs, campus organizations, and housing staff to give students an authentic college experience Mediated safety procedures and student conflicts regarding their living situations, disputes, and personal disagreementsProvided a safe space for students to be vulnerable and have meaningful conversations Educated students by spreading awareness of various social issues and national events Collaborated with other resident advisors to meet prompt deadlines and assisted advisors who struggled to do soInstilled lessons of responsibility and respect for othersDrafted and implemented community contracts for residents to abide by Led 50+ residents to find their personal and academic success at St. Martins Created events for first-year, and returning students to collaborate, and form lasting relationshipsCreated programs for event announcements, updates, and feedbackOffered various student resources around campus, and connected students to relative clubs and organizations that peaked their interests

Trained employees to assist cashiers in a fast-paced environment Completed multiple responsibilities simultaneously to meet and exceed deadlines Led trainees in customer service training and safety procedures for carrying furniture up to 75 pounds.Assisted in multiple departments of the warehouse to maintain customer flow Found efficient ways to maximize my productivity in clothing, bakery, front end, night crew, gas station, food court, member service, and cart departments Delegated with team members to discuss responsibilities with assisting customers while maintaining the rows of carts for members to use Answered member's concerns smoothly and resolved conflicts in a fast, safe manner Operated around dangerous equipment to meet closing deadlines Communicated with supervisors and managers to meet deadlines efficiently and properly

Used social media marketing methods to attract customers and convert them to leads by setting appointmentsUsed cold messaging outreach to gain leads Engaged in different social media groups to attract leads and connect them with sales team

-Setting founders up with the perfect marketing sequence -Completing onboarding steps for new clients

-Communicate with team members to organize and complete projects in a timely manner-Speak with customers to initiate a plan to service their specific needs-Resolve minor discrepancies between the customer's layout vs structured layout-Communicated directly with clients to meet fast turnaround deadlines -Led a small team of employees to maintain a clean and safe work environment and use proper safety procedures when handling dangerous machinery -Reported timely and accurate status updates for fast-approaching deadlines-Delegated responsibilities with road crew on what section to pack and transport in clients’ homes -Maintained quality rapport with clients to ensure their expectations were exceeded promptly

Handled confidential prospective student files regarding applications to St. Martin’s University Phone calls to students and families regarding application statusCommunicated with prospective students and families regarding questions about college living, costs, classes, clubs, and campus resourcesStreamlined the process of sending out acceptances to prospective studentsDelegated with team members to discuss financial aid based on varying factors and scholarships Assessed financial information and communicated students’ acceptances and financial aid promptly Handled SLATE and Microsoft Excel templatesInstructed my team to learn efficient ways to navigate complex technological platforms Communicated with managers of these new systems developed to create an easier approach to the admission processCreated short-form content for the office of admissions across various social media platforms Led Universities marketing team with media projects during application and financial aid periods to promote the University

- Handle transactions - Communicated with team members - Multitasks during busy hours