Trader and Analyst of Futures and Foreign Exchange. Involved in product development along with conducting educational sessions on our tools.

Manage the South Florida Delivery team responsible for all Tesla vehicle sales in the region. Readily answer customer questions, assisting them throughout the ordering and build process that can last anywhere from 3 to 5 months. Regularly follow up to ensure total customer satisfaction. Selected accomplishments:• Deliver over 1,000 vehicles to satisfied customers which equates to over $100 million in inventory sales. Establish brand confidence and repeat customers.• Adhere to customer timelines and deliver vehicles on promised deadlines.• Increase customer satisfaction to all-time highs regionally to eventually securing the top ranked delivery center in North America while still delivering the largest volume regionally.• Obtain recognition as one of the top delivery specialists in the country for one quarter and one of the top delivery specialist globally in the previous quarter.• Establish organizational processes locally to reduce any negative revenue impacting cases.• Initiated new processes that integrate Tesla’s Sales and Delivery teams further for a smoother customer experience.• Work across multiple teams and departments establishing key relationships to provide high customer satisfaction.• Consistently execute complex sales that required knowledge of tax laws, vehicle purchase laws in different States, proper contract execution, and collaboration to finalize revenue.• Plan and execute the logistics of vehicle transit across the country to effectively convey timelines and construct an action plan for closing on their vehicle.• Ensured the highest quality vehicle through a series of inspections initiated by our team after the vehicle arrives and formulated action plans if the vehicle doesn’t meet our company’s standards.

Generated prospective client interest in selling all or a portion of their annuity. Advertised the benefits of selling annuities instead of receiving structured payments. Selected accomplishments:• Prepared quotes, proposals and presentations for clients and showcased services offered. Met with clients to demonstrate these benefits in person.• Gathered required information and drafted the appropriate paperwork in order to close deals with clients. Successfully signed an average of four new clients each month. • Reacted quickly to client requests for information in order to maintain their satisfaction. Consulted with other employees when answering difficult client questions or solving complex problems.