- Successfully launched Santa Cruz's 2nd Bikeshare program- Managed Trek's Santa Cruz BCycle program, overseeing a fleet of 500+ ebikes.- Led a team of 10+ to ensure efficient operations and excellent customer service.- Maintained positive relations with six jurisdictions, ensuring compliance with local regulations.- Managed the program's finances to optimize profitability.- Drove strategic initiatives for improved performance and customer satisfaction.- Implemented best practices for streamlined operations.- Served as a liaison between BCycle and local stakeholders to promote program success.

- Furthered advancements in transportation scalability, driving innovation in 2-hour, same-day, and next-day delivery services.- Led initiatives to optimize transportation networks, ensuring seamless and timely deliveries to customers.- Collaborated cross-functionally to develop and implement solutions for improving delivery timelines and customer satisfaction- Implemented best practices and process enhancements to streamline transportation workflows and reduce delivery lead times.- Fostered a culture of innovation and excellence within the transportation team, driving performance and results.

- Directed end-to-end management of the wholesale greeting card supply chain, optimizing processes and ensuring seamless operations from procurement to distribution.- Developed and implemented strategic initiatives to enhance efficiency, reduce costs, and improve overall supply chain performance.- Established and maintained relationships with key suppliers and vendors, negotiating favorable terms and contracts to drive cost savings and improve service levels.- Utilized data analytics and performance metrics to identify areas for improvement and drive continuous process optimization.

- Oversaw successful launches and management of the JUMP bikeshare program in Santa Cruz, overseeing all aspects of operations and logistics.- Strategically selected, trained, and managed a team of 28 personnel to ensure efficient maintenance, charging, and placement of a fleet of 650+ bikes across designated city locations, optimizing availability for customer use.- Achieved exceptional results by driving customer engagement, with 500k trips taken within the first year of operation, positioning the program as the 3rd highest in engagement rate within the company.- Pioneered innovation within the bikeshare system by introducing three new fleet bike models as part of various projects, positioning Santa Cruz as a test city within the JUMP network and contributing to the enhancement of service offerings.- Fostered collaborative relationships with local government stakeholders to develop and implement policies governing safe ridership, contributing to positive community relations and ensuring compliance with regulatory requirements.- Implemented robust operational processes and performance metrics to continuously monitor and improve efficiency, resulting in enhanced service reliability and customer satisfaction.- Provided leadership and mentorship to the operations team, fostering a culture of accountability, teamwork, and continuous improvement.

(See above)

- Completed a year-long program focused on product management, sales, and operations.- Managed six client accounts, introducing modern tools like HMI technology, boosting adoption rates by 90%.- Cut holding costs by 90% by identifying and selling outdated inventory, recovering 20% of lost revenue.- Ran internal solutions to disolve remaining overstock items to local charity, supporting community welfare.- Collaborated with cross-departmental teams to meet sales goals and ensure alignment across departments.

- Managed inventory flow and improved procedures for smoother operations.- Worked with teams to track supply needs and adapt to changes.- Led efforts to make operations more efficient.- Introduced Lean methods and ensured workspace organization.- Recovered $20k in old inventory in six months.- Simplified purchasing processes, cutting unnecessary steps by 25%.- Set up a system for easier inventory tracking across warehouses.

- Collaborated on cross-functional projects, contributing to their design and successful implementation.- Tracked and monitored spending for active accounts, focusing on those less than $1,000,000 for both indirect and direct materials.- Cultivated and managed relationships with suppliers, resolving contractual issues and negotiating favorable payment terms.- Spearheaded an Environmental Sustainability project, achieving initial savings of $38,700 and projected annual savings of $3,000,000 upon full implementation.

- Conducted research on international relations and governmental policies as part of the Great Lakes International Trade & Transport Hub (GLITTH) Initiative.- Established and nurtured relationships with government officials, associations, and public corporations to support the initiative's objectives.- Assisted board officials and participated in legislative forums to contribute to informed decision-making processes.- Applied analytical processes and critical thinking skills to support continuous improvement methods within the project.- Managed social media relations for the local organization, enhancing its online presence and outreach efforts.