Kyle Laird Email & Phone Number

Chicago, IL, US

• Lead a team of eight aestheticians and three studio hosts
• Achieved a 67% revenue increase in three months by enhancing sales strategies and streamlining inventory management
• Manage product inventory, optimizing stock levels to balance supply and demand while reducing excess inventory by 20% and eliminating other waste
• Oversee membership sales processes, contributing to a 61% increase in membership retention and growth
• Drive team performance through regular feedback and professional development opportunities, resulting in improved sales productivity
• Efficiently manage client check-in and check-out processes while maintaining strong relationships with returning clients, enhancing overall client satisfaction

• Spearheaded the planning of strategic goals and opportunities in alignment with the company's vision
• Identified new potential marketing and social media campaigns to run parallel with the business’s goals of expanding foot traffic and catering clientele
• Served as the project manager for the inception of a concept restaurant, conducting cost analyses encompassing labor, build-out, and food expenditures
• Developed strategies to optimize the sales of high-cost products
• Produced analysis reports to support the growth management plan, including the identification of well-performing and under-performing products
• Cultivated and maintained strong customer relationships

• Executed all aspects of permitting, payroll, and human resources
• Initiated a self-motivated project to run the company’s payroll services and continued to manage the day-to-day operations
• Reported company-wide financial information and manage all expense reports
• Assisted in office organization, managed leadership’s calendars, and coordinated meetings with sub-contractors and vendors
• Attained construction city permits for client projects
• Started running the company’s permitting process in-house, as it was previously conducted by an outside source that was unreliable and inefficient

Boston, Massachusetts, US

• Researched detailed contracts to extract applicable data
• Analyzed and entered complex and confidential information into databases
• Trained on commercial insurance products that helped ensure the protection of client websites and technical products

• Led permitting, payroll, and accounting processes for the entire company
• Managed calendars and projects to ensure efficiency companywide
• Served as marketing and social media specialist, which included website development and responsibility for social media posts
• Functioned as the vendor liaison, maintaining communications between the company and its sub-contractors

Business Administration And Management, General

Education record