I am an experienced business change and transformation programme manager who leads the delivery of strategic and cross-functional change programmes across businesses that deliver real change for customers and employees as well as delivering value for their shareholders. I am passionate about leading transformational change programmes where I can get the best out of my teams, manage and influence a diverse stakeholder group, land sustained improvements to customer experience, build a culture of continual improvement and ultimately ensure the desired business outcomes are achieved.As an Associate at Deloitte, I supported a leading global business communications provider on their journey to deliver significant cost reduction and customer experience enhancements through transformational initiatives.
Listed skills include Management Consulting, Business Case, Business Transformation, Business Process Improvement, and 25 others.