Kyle Learn

Kyle Learn Email and Phone Number

Manager I, Large Parcel Support @ Wayfair
Elmira, NY, US
Kyle Learn's Location
Elmira, New York, United States, United States
Kyle Learn's Contact Details

Kyle Learn work email

Kyle Learn personal email

n/a

Kyle Learn phone numbers

About Kyle Learn

As a Team Manager with years of call center and remote experience, I have a passion for delivering excellent customer service, creating a positive employee experience, and overcoming any challenges that arise. I bring dedication, work ethic, and a results oriented approach to every project I lead or participate in.

Kyle Learn's Current Company Details
Wayfair

Wayfair

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Manager I, Large Parcel Support
Elmira, NY, US
Website:
wayfair.com
Employees:
12209
Kyle Learn Work Experience Details
  • Wayfair
    Manager I, Large Parcel Support
    Wayfair
    Elmira, Ny, Us
    View
  • Wayfair
    Manger I, Large Parcel Support
    Wayfair Feb 2020 - Present
    Remote
    •Managed an inbound and outbound customer service team.•Collecting data, analyzing, creating reporting.•Identify trends and create action plans to overcome performance gaps.•Ensured compliance with established procedures.•Creating and presenting up training to overcome knowledge and skill gaps.•Strong focus on completing required work before deadlines.
    View
  • Wayfair
    Manager, Large Parcel Support Excellence
    Wayfair Jun 2019 - Feb 2020
    Big Flats, New York, United States
    •Documented standard operating procedures.•Created and maintained a knowledge base for standard operating procedures.•Collaborated with cross functional teams and stakeholders to create new standard operating procedures.•Analyzed data and created resources to improve visibility for performance.
    View
  • Wayfair
    Customer Experience Coordinator
    Wayfair Sep 2018 - Jun 2019
    Big Flats, New York, United States
    •Frontline logistic support for customers, drivers, and delivery agencies.
    View
  • Wayfair
    Customer Service Representative
    Wayfair Jul 2018 - Sep 2018
    Big Flats, New York, United States
    •Front line support for customers.
    View
  • Sitel
    Team Lead
    Sitel May 2013 - Jul 2018
    Corning, New York
    •Collecting data, analyzing, creating reporting.•Identify trends and create action plans to overcome performance gaps.•Developing team members to drive performance•Ensured compliance with established procedures.•Perform client support and communication whenever assistance is needed.•Creating and presenting up training to overcome knowledge and skill gaps.•Strong focus on completing required work before deadlines.
    View
  • Instant-Heat Wood Pellets, Inc.
    Forklift Operator \ Laborer
    Instant-Heat Wood Pellets, Inc. Nov 2012 - May 2013
    Addison, New York
    •Operated forklift, stacked and prepared pallets of pellets for shipping.•Loaded trucks for deliveries.

Kyle Learn Education Details

Frequently Asked Questions about Kyle Learn

What company does Kyle Learn work for?

Kyle Learn works for Wayfair

What is Kyle Learn's role at the current company?

Kyle Learn's current role is Manager I, Large Parcel Support.

What is Kyle Learn's email address?

Kyle Learn's email address is kl****@****air.com

What is Kyle Learn's direct phone number?

Kyle Learn's direct phone number is +160737*****

What schools did Kyle Learn attend?

Kyle Learn attended Campbell-Savona Junior/senior High School.

Who are Kyle Learn's colleagues?

Kyle Learn's colleagues are Ahmet Timuçin, Jennifer Ho, Jingcheng Walter Wang, Soleil Gookin, Nikki Frazier, Gregory Wells, Vishal Gupta.

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