• Collaborated with a cross-functional team as the technical lead to develop brand-new reporting functionality which became a core business offering that improved our user experience and acted as a product differentiator in the marketplace.• Championed the adoption of an event-driven architecture for integrating our Ruby on Rails app with multiple Elixir microservices by creating an efficient, readable implementation that was later used by teammates as an example for future integrations.• Developed and maintained an Elixir/Phoenix microservice focused on email delivery and real-time in-app notifications which integrated with our internal ecosystem through an event-driven architecture and GraphQL federation.• Analyzed application performance to optimize data modeling and PostgreSQL queries involving flexible, complex relationships.• Refactored major internal tools to use composable services, which improved maintainability in the face of increasing complexity and accelerated team velocity on new reporting features.

• Integrated Facebook Messenger, web chat, SMS, and email providers with our full-stack application consisting of Ruby on Rails, GraphQL, and React to create a multi-tenant, omnichannel Central Inbox which offered automation, response templates, flexible user assignment options, and analytics data for internal and external users.• Implemented intuitive, easy-to-navigate, and aesthetically pleasing user interfaces populated dynamically based on company and user-specific authentication and authorization settings.• Led team in adopting a unified coding style through rigorous peer code reviews.

• Converted billing functions from a custom legacy system to a new Stripe integration under the direction of a Senior Engineer, which saved the company thousands of dollars annually while improving the user experience.• Resolved errors by applying troubleshooting techniques, testing strategies, and close collaboration with the product team.• Participated in training to learn new agile development methods and stay informed on current development best practices.

• Learned industry best practices and practical software development standards with a focus on HTML5, CSS3, JavaScript, jQuery, Node.js, React, Redux, algorithms, and data structures.• Created and deployed mobile-first applications while learning new languages and frameworks by collaborating for several hours every week with a senior web developer.

• Increased company video views 1,000-fold over 18 months by analyzing performance trends and user behavior in order to drive production and distribution strategy for the central video production team serving the Tribune Publishing network of news sites.• Improved weekly, monthly, and quarterly reporting with innovative data tracking, collection, and sharing strategies leading to a 50% time savings through automation and a 10% increase in accuracy through process standardization.• Managed and optimized YouTube channels across the tronc network while processing Content ID claims against an extensive back catalog of videos.• Presented training to promote data-driven decision-making based on in-depth analysis and manipulation of large data sets.

• Prioritize and effectively allocate time to vehicle photography and data collection across dealers to optimize daily productivity and ensure timely distribution of data.• Quickly and accurately catalog vehicle data and options, and prepare vehicle signage to meet DMV requirements while staying abreast of changing regulations.• Manage 300-500 daily image and data uploads for multiple automotive dealerships.• Maintain and implement metadata best practices regarding Photographs, Optioning, Warranty, and Mileage for custom retail platforms.

• Record and produce Music and Voiceover for audio and video distribution.• Assist in planning and production of YouTube and social media videos for national clients including Ragnar Relay Series, Ragnar Trail Relay, Coke, and Cinemark Theatres.• Project planning, including group and individual scheduling and implementation of organizational and time-management solutions for clients.

• Recorded audio and video for up to 100+ videos monthly, including small business advertisements and children’s educational programming for web and television distribution.• Assisted in development of content for multiple YouTube channels with varied formats and target audiences.• Doubled the daily production output of our educational web series through improved processes and workflows.

• Accurately cataloged and processed thousands of images weekly to meet changing requirements of five photographers while maintaining a consistent brand identity.• Extensively utilized Adobe Lightroom to organize and manipulate metadata on all company images.• Planned and executed photo-shoots in high-pressure, time-sensitive environments while adapting to constantly changing circumstances.• Communicated effectively and managed expectations with clients in emotionally charged situations.• Managed image uploads for client delivery through a variety of systems including FTP, Dropbox, Box, and Google Drive.