Kyle Macpherson Email & Phone Number

Londonderry, New Hampshire, United States

Bank Teller

Londonderry, New Hampshire, United States

Memorizes hundreds of menu items to prepare and serve food and beverages in a timely mannerManages cash transactions accurately and efficiently, including processing payments and providing correct change Demonstrates excellent multitasking skills by making various drinks at once to maximize productivity Handles stressful environments such as the morning rush and worked as a team to shorten waiting periods Adapts quickly to new promotions, products, and procedures, demonstrating flexibility and willingness to learn Demonstrates exceptional customer service skills by consistently providing friendly and efficient service to customers in a fast-paced environment Maintains a clean and organized workspace to ensure high standards of hygiene and presentation Holds meaningful conversations with customers to improve loyalty to the company Resolves customer complaints of various personality types with empathy and socio-emotional intelligence Demonstrates product knowledge by accurately describing menu items and making recommendations to customers based on their preferences Drives results by coordinating and managing the delivery of goods to customers, ensuring timely and accurate fulfillment of orders Supports and provides all store mindset by flexing into different zoning in the store such as mobile bar, drive thru, customer support, and making connections while running registerReceives positive feedback from customers and colleagues for dedication, reliability, and professionalism Manages inventory, including receiving shipments, organizing products, and storing them effectively

Londonderry, New Hampshire, United States

Efficiently prepared and served a wide range of beverages and food items, including coffee, espresso drinks, donuts, and sandwiches, adhering to Dunkin' Donuts' quality and presentation standardsDemonstrated exceptional customer service skills by providing friendly and efficient service to guests, ensuring a positive experience with every visitOperated cash register and POS system to process transactions accurately and efficiently, including handling cash, credit/debit card payments, and providing correct changeUpsold additional items to increase sales revenue, such as promoting combo deals or suggestive selling of premium beverages and snacksAdapted quickly to new menu items, promotions, and procedures, demonstrating flexibility and willingness to learnMaintained a clean and organized work environment, including front-of-house and back-of-house areas, in compliance with health and safety regulations