Manager, Customer Service
Current
Apr 2024 - Present
AeroLeads people directory · profile
Kyle Marlin Email & Phone Number
Manager, Customer service
at
Integrated DNA Technologies
1 work email found
@idtdna.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, Customer service
Location
Iowa City, Iowa, United States
Company size
Who is Kyle Marlin? Overview
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Quick answer
Kyle Marlin is listed as Manager, Customer service at Integrated DNA Technologies, a with 1085 employees, based in Iowa City, Iowa, United States. AeroLeads shows a work email signal at idtdna.com and a matched LinkedIn profile for Kyle Marlin.
Kyle Marlin previously worked as Team Lead, Customer Service at Integrated Dna Technologies and Senior Customer Care Specialist at Integrated Dna Technologies. Kyle Marlin holds Bachelor’S Degree, Business Administration And Management, General from University Of Northern Iowa - College Of Business Administration.
Company email context
Email format at Integrated DNA Technologies
This section adds company-level context without repeating Kyle Marlin's masked contact details.
{first_initial}{last}@idtdna.com
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AeroLeads found 1 current-domain work email signal for Kyle Marlin. Compare company email patterns before reaching out.
Profile bio
About Kyle Marlin
I am currently working for Integrated DNA Technologies as a Manager of Customer Service and Support and have been with the company for over seven years. I strive to be a dedicated member of my team and bring thoughtful ideas and planning to my current role.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, English, and 6 others.
Current workplace
Kyle Marlin's current company
Company context helps verify the profile and gives searchers a useful next step.
Integrated Dna Technologies
5 roles
Kyle Marlin work experience
A career timeline built from the work history available for this profile.
Team Lead, Customer Service
-Evaluated current department processes and drove improvements and updates to guidance documents-Represented department in software improvement initiatives -Responsible for daily team coverage and when to employ countermeasures to ensure team KPI success-Led both training team and internal wiki team for content evaluation and updates-Managed day to day work requests and delegated where necessary for timely completion -Participated in key project for website redesign as service expert
Nov 2023 - Apr 2024
Senior Customer Care Specialist
- Evaluated complex customer cases against operational capabilities - Managed customer relations through ownership of issue resolution and follow-up- Assisted Sales team directly on customer calls and complaint investigations- Determined lead time and availability of custom orders in consultation with Operations- Led focus groups and process improvements with specialized small teams - Resolved escalated customer complaints
Oct 2020 - Nov 2023
Senior Customer Care Advocate
- Trained and mentored new employees on internal technology- Represented department in cross-functional operational improvement discussions and implementations- Reported regularly on department metrics
Dec 2018 - Oct 2020
Customer Care Advocate
- Respond to customer inquiries via email, phone, and online chats- Resolved incoming customer complaints- Updated internal wiki- Tested new website additions
Aug 2017 - Dec 2018
Team & coworkers
Colleagues at Integrated DNA Technologies
Other employees you can reach at idtdna.com. View company contacts for 1085 employees →
MM
Meghan Menzel
Colleague at Integrated Dna TechnologiesCoralville, Iowa, United States
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SS
Steven Schulte
Colleague at Integrated Dna TechnologiesIowa City-Cedar Rapids Area, United States
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IV
Ian Van Grootheest
Colleague at Integrated Dna TechnologiesCedar Rapids, Iowa, United States
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ST
Sarah Thayer
Colleague at Integrated Dna TechnologiesIowa City, Iowa, United States
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WN
Willem Nackaerts
Colleague at Integrated Dna TechnologiesLeuven, Flemish Region, Belgium
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PV
Peggy Van Den Broeck
Colleague at Integrated Dna TechnologiesAntwerp Metropolitan Area, Belgium
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NJ
Nge Junhao
Colleague at Integrated Dna TechnologiesSingapore
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HB
Halit Babucci
Colleague at Integrated Dna TechnologiesBrussels, Brussels Region, Belgium
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RL
Randy Laubscher
Colleague at Integrated Dna TechnologiesCoralville, Iowa, United States
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CD
Celien Dene
Colleague at Integrated Dna TechnologiesRotselaar, Flemish Region, Belgium
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Meghan Menzel
Colleague at Integrated Dna TechnologiesCoralville, Iowa, United States
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SS
Steven Schulte
Colleague at Integrated Dna TechnologiesIowa City-Cedar Rapids Area, United States
View →
IV
Ian Van Grootheest
Colleague at Integrated Dna TechnologiesCedar Rapids, Iowa, United States
View →
ST
Sarah Thayer
Colleague at Integrated Dna TechnologiesIowa City, Iowa, United States
View →
WN
Willem Nackaerts
Colleague at Integrated Dna TechnologiesLeuven, Flemish Region, Belgium
View →
PV
Peggy Van Den Broeck
Colleague at Integrated Dna TechnologiesAntwerp Metropolitan Area, Belgium
View →
NJ
Nge Junhao
Colleague at Integrated Dna TechnologiesSingapore
View →
HB
Halit Babucci
Colleague at Integrated Dna TechnologiesBrussels, Brussels Region, Belgium
View →
RL
Randy Laubscher
Colleague at Integrated Dna TechnologiesCoralville, Iowa, United States
View →
CD
Celien Dene
Colleague at Integrated Dna TechnologiesRotselaar, Flemish Region, Belgium
View →
1 education record
Kyle Marlin education
FAQ
Frequently asked questions about Kyle Marlin
Quick answers generated from the profile data available on this page.
What company does Kyle Marlin work for?
Kyle Marlin works for Integrated DNA Technologies.
What is Kyle Marlin's role at Integrated DNA Technologies?
Kyle Marlin is listed as Manager, Customer service at Integrated DNA Technologies.
What is Kyle Marlin's email address?
AeroLeads has found 1 work email signal at @idtdna.com for Kyle Marlin at Integrated DNA Technologies.
Where is Kyle Marlin based?
Kyle Marlin is based in Iowa City, Iowa, United States while working with Integrated DNA Technologies.
What companies has Kyle Marlin worked for?
Kyle Marlin has worked for Integrated Dna Technologies.
Who are Kyle Marlin's colleagues at Integrated DNA Technologies?
Kyle Marlin's colleagues at Integrated DNA Technologies include Meghan Menzel, Steven Schulte, Ian Van Grootheest, Sarah Thayer, and Willem Nackaerts.
How can I contact Kyle Marlin?
You can use AeroLeads to view verified contact signals for Kyle Marlin at Integrated DNA Technologies, including work email, phone, and LinkedIn data when available.
What schools did Kyle Marlin attend?
Kyle Marlin holds Bachelor’S Degree, Business Administration And Management, General from University Of Northern Iowa - College Of Business Administration.
What skills is Kyle Marlin known for?
Kyle Marlin is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, English, Leadership, Microsoft Word, Microsoft Powerpoint, and Teamwork.
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