Kyle Mattoon Email & Phone Number

Tacoma, Washington, United States

Ensured smooth opening operations for restaurant and employees by prepping service stations and securing against loss by ensuring safekeeping of money in cash drawerEnhanced workplace performance by onboarding new employees with training on company software and day to day business processes.Trained new employees to track daily sales metrics for cash register reconciliation utilizing EZ Suite.Creating an exceptional customer experience by coordinating event setup, managing reservations with OpenTable, and building rapport with proprietor members.

Pleasanton, California, United States

Collaborated independently and with large teams to complete daily workload with limited supervision Became knowledgeable of Raleys products to assist customers with product substitutes and offerings. Responded promptly and answered/resolved customer inquiries and complaints. Investigated and resolved service issues and/or product problems.Provided training for new hires in company processes, procedures, and product knowledge

The Colony, Texas, United States

Became proficient with company standard operating procedures by following protocols and informing customers of liabilities.Managed daily order processes by following safety protocols and auditing order receipts before releasing products to customers.Processed daily inventory to coordinate release orders and keep track of abandoned inventory for reshelving at the end of the day.Identified customers concerns and needs when processing returns and loading replacement products into customers vehicles

Frisco, Texas, United States

Maintained store visual appeal by organizing racks and shelves to engage customers and promote specific merchandise.Communicated with the managers by attending team meetings, learning about updates, store changes for the holidays, and fronting the store Recognized risks and reduced store theft by applying security and loss prevention strategiesReduced team workload by assisting other associates when necessary to ensure proper flow of work throughout the shift

Associate Of Science - As, Aerospace, Aeronautical And Astronautical Engineering

Graphic Design