Kyle Mcdaniel
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Kyle Mcdaniel Email & Phone Number

Strategy and Innovation Director at U.S. Bank at U.S. Bank
Location: Minneapolis, Minnesota, United States 7 work roles 4 schools
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Role
Strategy and Innovation Director at U.S. Bank
Location
Minneapolis, Minnesota, United States

Who is Kyle Mcdaniel? Overview

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Kyle Mcdaniel is listed as Strategy and Innovation Director at U.S. Bank at U.S. Bank, based in Minneapolis, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Kyle Mcdaniel.

Kyle Mcdaniel previously worked as SVP Strategy and Insights Director at U.S. Bank and VP Strategic Capabilities Leader at U.S. Bank. Kyle Mcdaniel holds Certificate Of Specialization, Strategy from Harvard Business School Online.

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U.S. Bank

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Profile bio

About Kyle Mcdaniel

With over 18 years of experience in the financial services industry, I am a strategic capabilities leader who orchestrates strategic planning, sources new business opportunities, and develops robust initiatives for a business line with over 800 employees, a $100M+ operating budget and $1B+ in net credit loss. I am passionate about transforming the strategic capabilities within the organization and delivering a broader impact on the enterprise. I bring diverse perspectives and experiences to the team, as well as a strong commitment to the mission and culture of U.S. Bank.In my current role, I support the Payments Collections executive leadership team and manage the project management office responsibilities. I have sourced and implemented a real-time agent assist platform with built-in AI capabilities, which has improved agent efficiency and effectiveness to generate P&L results. I have also designed a sourcing strategy to develop strong relationships with internal and external stakeholders that has forged partnerships for new initiatives. I leverage my skills in thought leadership, strategic thinking, process automation, Microsoft Office, and project management to execute these initiatives and ensure alignment with the strategic goals and vision of the organization.

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U.S. Bank
U.S. Bank
Strategy and Innovation Director at U.S. Bank
AeroLeads page
7 roles · 14 years

Kyle Mcdaniel work experience

A career timeline built from the work history available for this profile.

Svp Strategy And Insights Director

Current

Minneapolis, MN, US

Jan 2024 - Present

Vp Strategic Capabilities Leader

Minneapolis, MN, US

  • Orchestrate strategic planning, source new business opportunities and develop robust initiatives for a business line with over 800 employees, a $100M+ operating budget and $1B+ in net credit loss. Support collections.
  • Sourced and implemented a real-time agent assist platform with built-in artificial intelligence capabilities to leverage the best practices of top collectors. - Estimated to save $7 million in annual net credit loss.
  • Spearheaded the successful transition of Collections organization from 1-year short-term planning to 3-year strategic planning; built a three-year roadmap to provide management with oversight beyond the annual planning.
  • Established and managed thought leadership working groups that developed 187 solutions in 12 months, generating ideas worth over $36 million in net credit loss savings and $6 million expense reduction.
  • Fostered lucrative working relationships with Fintech accelerators, innovation leaders and venture capital firms to source new capabilities while building a pipeline for vendor assessments, enabling the creation of new.
  • Developed “Intelligent Collections” model with artificial intelligence embedded in all viable processes.
Feb 2021 - Jan 2024

Vp Site Manager

Minneapolis, MN, US

  • Directed 140+ small business and consumer collections employees across multiple sites in Minneapolis, St. Louis, and Houston, while assessing performance, evaluating training needs, and developing leaders to improve.
  • Enhanced dollars collected per hour by 49% over two years, saving an additional $9.2 million in balances annually.
  • Restructured and centralized payment offsets, which resulted in saving an additional $22 million in balances annually.
  • Saved an additional $7.9 million in annual net credit loss by spearheading the enterprise’s largest robotics process automation initiative.
  • Delivered $17.3 million in balances at acceptance from proactive within eight months by leading proactive customer agreement initiative.
  • Increased employee engagement by 2300 bps, improving voice of the employee overall survey scores from last to first.
Mar 2016 - Feb 2021

Senior Business Analyst, Vp

New York, New York, US

  • Orchestrated strategic planning, managed budgets, delivered executive-level presentations, and served as the leader of automated control detection, operational reporting, and channel communications. Administered eight.
  • Identified gaps in partnership with risk team – introduced quarterly business reviews with partners, and developed roadmaps, which resulted in decreasing expenses by 7%.
  • Played a pivotal role in developing cross-functional solution for cell phone consent, estimated to save $1.4 million annually across business functions.
  • Saved $750k in annual expenses by executing cost reduction initiatives and standing up an offshore center.
  • Led the planning and successful execution of a $30 million Guam Personal Loan portfolio conversion project within four months.
  • Elevated recurring payments by 21% through converting the retail bank to a global payment application.
2013 - 2016 ~3 yrs

Operations Senior Analyst

New York, New York, US

  • Managed automated control detection, channel communications and project management for NA Retail Bank Collections. Launched a Control MIS team that migrated 100+ manual controls to fully automated control detection.
  • Coordinated with email vendors and small business team in designing and developing new email campaigns, which increased email response rate by 300%, improved online payments by 12%, and a surge in online visits by 40%.
  • Developed a mobile website that improved online site visitors by 16%.
  • Cut annual expenses by $200k and enhanced contact rates by 5% through redeveloping the collections no-contact strategy.
2012 - 2013 ~1 yr

Customer Service And Sales Manager, Avp

New York, New York, US

  • Led a team of 20+ Cards service and sales associates to ensure service quality excellence, drive net promoter scores, and increase revenue through direct customer sales.
  • Achieved site-leading employee engagement and manager effectiveness scores.
  • Led team to site-best sales performance, winning top quarterly performer award.
  • Developed compliance task force that delivered a 7% improvement in the site's sales compliance results.
May 2007 - Apr 2012

Talent Acceleration Associate

New York, New York, US

May 2005 - May 2007
4 education records

Kyle Mcdaniel education

Certificate Of Specialization, Strategy

Harvard Business School Online

Mba, International Business

Northern Kentucky University

Bba, Finance

University Of Cincinnati

Bba, Finance

University Of Kentucky
FAQ

Frequently asked questions about Kyle Mcdaniel

Quick answers generated from the profile data available on this page.

What company does Kyle Mcdaniel work for?

Kyle Mcdaniel works for U.S. Bank.

What is Kyle Mcdaniel's role at U.S. Bank?

Kyle Mcdaniel is listed as Strategy and Innovation Director at U.S. Bank at U.S. Bank.

Where is Kyle Mcdaniel based?

Kyle Mcdaniel is based in Minneapolis, Minnesota, United States while working with U.S. Bank.

What companies has Kyle Mcdaniel worked for?

Kyle Mcdaniel has worked for U.S. Bank and Citi.

How can I contact Kyle Mcdaniel?

You can use AeroLeads to view verified contact signals for Kyle Mcdaniel at U.S. Bank, including work email, phone, and LinkedIn data when available.

What schools did Kyle Mcdaniel attend?

Kyle Mcdaniel holds Certificate Of Specialization, Strategy from Harvard Business School Online.

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