Internal Sales Representative
CurrentMaintaining all customer records and documents and ensuring they are timeously received by the relevant departments for processing.Producing and maintaining detailed, concise reports on production and sales for order and sales target management.Liaising directly with the Managing Director and Sales Manager to ensure monthly target are met (and frequently exceeded).Working with costings, GP's and rebates on a range of products to run promotions and specials to our retail, contractor and end-user customers nation-wide to boost sales and ensure our competitive edge in a very fierce market.Managing my department from the ground up, from sales to customers to payments, production management and dispatch and installations.Working with, supporting and advising all our retail reps to help maintain our high standards of customer service, maximise sales, and ensure we not only retain the existing business but also generate new sales.Customer relations: handling all the Durban walk-in customers, and all customer queries, complaints and requests nation-wide on the Armourdoor range on products.