Increased sales and gross profit 2 years in a row to obtain executive club award in my 2nd, 3rd, 4th and 9th year.

As a server I was in charge of my personal tables but also working together as a team to make sure all guests leave happy. I was also in charge of making sure other server were following the rules and being positive as my job as a certified trainer.

Support and run operations of restaurant with or in absence of a manager.Including: Monitoring and achieving labor targets, ensuring outstanding service, and conflict resolution.On going coaching and redirection of team members.

Managed small groups during training meetings.Successfully lead change with skill sessions and new standards meetings.Mentoring and training new servers, as well as holding existing servers accountable to Olive Garden’s standards. Green TeamIn charge of making the restaurant reduce waste; such as, making sure timers are right on air conditions, no leaking water pipes/faucets, proper posters are displayed to ensure employees know when to turn on appliances to reduce use of electricity, and aerators are installed on faucets to reduce on water usage. Consistently doing a check on these items to make sure the waste is kept down.Develop with new ideas/ways to reduce waste in my company.

Referee/ScorekeeperMaintaining composure. Always being aware of everything going on.Being able to make quick rational decisions.Memory of all the calls and hand signals in the Official hockey guide. Accomplishments Received the Silver 100% Guest Delight award from my Regional Manager for delivering outstanding guest service.Received the Bronze 100% Guest Delight award from my General Manager for delivering outstanding guest service.Given more responsibility to guarantee that peers are following direction and rules.Ran restaurant with or in absence of another manager. Organizing and delivery of training new hires, and training on the essentials of the restaurant. Six job codes at work, and always looking to do more.Maintain a clean and sanitary environment for employees/guests. Making Schedules for upcoming weeks.Successful in getting large groups of people to work together.Consistent compliments on Guest Customer Satisfaction Surveys.Balanced full time job along with full time in school.Loyal, and hard-working with six consistent years at the same job.Home owner at the age of 24.

Fixing flats, changing, rotating and balancing tires.Communication with customers and reassuring their car is up to America’s Tire Co. company standards.In charge of tire shipments, and ensured that everything was put away in a neat, clean, and orderly manner.