Kyle Ness Email & Phone Number

Canandaigua, Ny, Us

Collaborated with multiple work streams to develop a Salesforce Experience Cloud site, leveraging Einstein Analytics, to integrate legacy Trust Reporter capabilities with modern Portfolio Analytics. Coordinated multiple internal and external teams to select a vendor to provide a modeling platform for CECL compliance and to automate Portfolio risk segmentation analysis and reporting. Facilitated requirements gathering, contract negotiations, IT and Security reviews and solution design sessions. Produced work breakdown structure(WBS) using Adobe Workfront and reported weekly project status to stakeholders. Held regular project team meetings and maintained a record of risks and issues along with, curating project artifacts.

London, Gb

Managed multiple concurrent initiatives (300k – 1.6MM) within the US Commercial Banking Value Stream. Coordinated development with teams and vendors spanning several international markets to align strategic solutions with the overall Global technology road map. Worked with Business Transformation Team to transition from a traditional project governance model to SAFe Agile framework. Performed business analysis to include; data mapping, working with business stakeholders in the creation of user stories/acceptance criteria, coordinating backlog refinement, conducting UAT, and defect logging. Assisted Enterprise Architecture with solution design and the creation automated lending strategies. Created/Maintained Jira boards (Scrum/Kanban) and Confluence Pages for multiple initiatives. Updated budget/forecasts, coordinated sprint planning sessions and lead team stand ups, prepared weekly status reports for governance meetings, maintained project artifacts and compliance documentation. Helped coordinate rapid modifications to newly released Digital lending platform to allow automated decisioning and processing of CARES Act PPP loans for business customers. Performed manual QC on applications and worked with the SBA to secure funding.

Buffalo, New York, Us

Working under direction of Sr. Management in support of large project initiative (12+MM) with multiple interfaces, affecting four or more businesses / functional areas. Assisted in the transition from waterfall/Iterative to Agile/Scrum methodologies. Managed the full lifecycle of releases, including all aspects from initiation to close. Monitored and controlled project work; incl. Change Controls, Project/Release Management Plan(s) and managed Project Budget/Forecast. Maintained RAID (Risk/Action/Issue/Decision) log and helped identify / establish appropriate mitigation strategies. Prepared Project Status Reports. Coordinated requirements planning sessions with project stakeholders. Maintained project artifacts on project SharePoint site. Assisted in coordination with Sr. QA Manager, of QA activities across multiple channels to support SIT/UAT cycles. Supported varying project teams as needed.

Buffalo, New York, Us

Assisted in management of a large Banking Technology Portfolio; encompassing 59 active projects and responsible for overseeing the IT Project intake process and ensured compliance with IT PMO Governance standards, across active projects, within this space. Worked with Sr. Management to standardize the Portfolio intake & reporting cadence. Prepared monthly financial reports and status updates, for delivery to Project Control Committees & Executive Management meetings. Supported EOY reporting and future planning efforts.

Us

Provided consulting services to Public and Private Sector organizations; encompassing State Data Clearinghouses, Internet start-ups, and Insurance/Financial Management companies, aiming to expand their services within existing market segments or develop entirely new business lines. Advised the establishment of PMO governance model where required and provided tools and training for project planning, budgeting/forecasting, scheduling, KPI analysis and reporting, tracking Risk/Action items/Issues/Decisions, vendor management, and product roll-out. Consulted in the design and managed the implementation of new CRM platforms into the current business infrastructure fostering the expansion of market capture potential. Conducted feasibility and SWOT analysis for the purpose of assessing new market capacity and proposed sound business development strategies around long term phased objectives. Presented findings to the organizations Stakeholders. Assisted in the development of new Target Operating Models (TOM). Advised clients in developing relationship management strategies that improve market position.

Basking Ridge, Nj, Us

Analyzed both business and consumer accounts in order to propose best fit technical and financial solutions in a fast paced and changing market. Provided training on new product platforms to maximize customer utilization and adoption of strategic technologies and services. Built customer relationships focusing on trust and long term brand loyalty. Served as a trouble shooting expert across multiple mobile platforms.

Stamford, Ct, Us

Conducted sales presentations for new and existing customers in the assigned region. Successfully Maximized both growth and customer retention. Coordinated product installation and service. Assigned to the field testing and development team that was tasked with the implementation SalesForce software running in an iOS environment. Provided feedback that was critical to the field readiness of the end product.

Cottage Grove, Mn, Us

Managed the Marketing Division for the greater Buffalo/Niagara Region. Coached and mentored 5 team leaders and 20+ full time staff that coordinated sponsorship events, home shows, and direct operations. Coordinated with call center operations on marketing campaigns. Responsible for conducting in depth market analysis for the region and tracking performance metrics to meet budget requirements. Organized leadership training and coordinated focus groups, tasked with optimizing market saturation and sustainability.

Cupertino, California, Us

Provided advanced (Tier 2) technical support for a variety of Apple products and software across systems and applications. Analyzed, isolated and resolved a variety of complex technical issues, while comfortably navigating a broad technical environment. Engaged customers on escalated technical issues and offered step by step solutions tailored to each individual user.

San Francisco, Ca, Us

Managed PMO staff on multiple related projects within a multimillion-dollar program level budget structure. Collaborated directly with stakeholders and coordinated between clients and multiple internal engineering teams. Served as the Client Service Leader for the U.S. Department of Homeland Security / HAZUS-MH business line. Principal SME in charge of the formation of the RAMPP joint venture HAZUS-MH Cadre; comprised of agencies and organizations operating nationwide on DHS risk analysis initiatives. Developed standardized work-flow processes for producing non-regulatory spatial mapping and data analysis products for FEMA. Managed the authoring of the Federal Guidance and Standards on the development of FEMA RiskMAP Products.

San Francisco, Ca, Us

Performed full lifecycle project management involving multidisciplinary teams, requiring careful coordination with subcontractors and State/Federal agencies operating concurrently throughout several states. Managed teams of up to 150 engineers and GIS Analysts for the timely and cost-effective completion of multiple, highly sensitive technical and regulatory projects ranging in scope from $30k to $5MM+ for DHS, DOD, and USACE. Developed tools and procedures that increased project efficiency by up to 20% and improved the quality of deliverables. Coordinated cost proposals and change request orders. Prepared numerous project management plans and handled all aspects of schedule, budget and forecasting. Maintained KPI tracking/reporting and project artifacts required by PMO Governance. Tracked/managed risks and mitigated as required. Coached and mentored junior staff. Coordinated training supporting the development of cross functional teams.

San Francisco, Ca, Us

GIS technical lead for multiple large-scale Government and Energy Sector projects. Served as the Vice Chair of the GIS committee for the New Mexico Floodplain Managers Association. Performed all aspects of Spatial analysis and RDBMS design, 3D Visualization, and enterprise level development and data architecture. Conducted routine map production tasks including; creating topology, advanced editing, geocoding, georeferencing, automated labeling, coordinate system transformations, field data collection, and map index automation. Developed using C#, an Enterprise level ArcGIS Mobile application for improved efficiency in data collection. Modified AML code to integrate with multiple mapping automation platforms. Created mapping automation tools using VB script. Used Python to develop tools used to enhance ArcGIS Spatial Analyst for improved infrastructure planning capabilities. Authored technical documentation. Maintained proficiency in SDSFIE data standards in support of DOD projects. Consulted in the development of system integration software for multiple geospatial intelligence platforms.

Master'S Degree, Water Resources

Bachelor'S Degree, Physical Geography

Bachelor Of Applied Science (B.A.Sc.), Geophysics And Seismology