Kyle Ochoa Email & Phone Number

San Jose, California, United States

• Managed over 200+ client profiles via SalesForce; allowing for system accuracy at or above 95%.
• Provided exceptional customer service by remedying over 50% of customer issues during initialcontact.
• Built brand reliability through the facilitation of timely customer invoice and receipt delivery; growingcustomer confidence.

San Jose, California, United States

• Resolve customer issues by using active listening skills to develop innovative solutions that helpclients meet their goals; garnering a 100% average customer satisfaction rating.
• Maintain client records using organizational skills and extreme attention to detail to ensuresystem accuracy and boost efficiency.
• Support collaboration efforts through partnerships with teammates to tackle tough jobs;increasing productivity and saving labor costs.
• Contribute to enterprise… Show more
• Contribute to enterprise growth by dedicating to the regular and prompt completion of servicesto over 20 larger customers; fostering long-term relationships and boosting customer retentionfor repeat business. Show less

San Jose, California, United States

Patrol the premises on foot or by vehicle to ensure the safety and security of the premises.Control access to the premises by screening visitors, verifying identification, and ensuring that only authorized personnel enter the premises.Respond to emergencies, such as fire or theft, and take appropriate action.Report any incidents or accidents to the.

San Jose, California, United States

Represented the company in a positive light while in public and private by remaining courteous andrespectful during all interactions.Maintaining the fields in a timely manner between baseball games. Responsible for immediate problem-solving when issues arose.Communicated with parents and coaches for many teams.