As the Bakery Manager of a top 10 sainsbury's store, I have led our team to achieve exceptional seasonal sales, ranking 1st in our region and 2nd in the zone. I ensured 100% compliance in safety and legal practices during our recent audit and achieved a 4% year-over-year increase in product availability. I manage staffing rotas for optimal productivity, oversee inventory to minimize waste and maximize profitability, and administer payroll processes accurately. Additionally, I analyze key performance indicators to identify areas for improvement and drive growth strategies.

As an online trading manager at Sainsbury's, leading a team of 100 colleagues, ensuring all KPIs are met and great customer service is upheld. I am also the store safe and legal/risk lead, managing the compliance and security of online operations. I have successfully delivered multiple projects and initiatives, such as improving the online delivery efficiency, increasing the customer satisfaction score, and reducing the wastage and shrinkage rate.