* Support queries and assistance to Engineers in their code stack and operations in the organization.* 1:1 Mentorship (Node JS and Firebase Functions)* Helping interns with setting up the development environment for the project.* Using LogRocket to monitor any bug logs encountered by customers and fix them.* Using AirTable software to manage squad team data.* Using Butter to host live working sessions (Development and Project Management sessionsTesting / Q.A* Manual testing on B2B websites and log any errors to Developers.* Generate Test cases with Katalon A.I and Jira* Maintenance of existing b2b systems (testing PR requests / functionality)

• Worked on various ML AI Frameworks / Tools such as TensorFlow, Vertex AI, LLM's.• Worked in a supportive AI engineering team including data scientists and ML engineers.

• Used a Figma file provided by the Front-End Lead to create the header component.• The main focus of the project was working with front-end web frameworks such as React JS.

• Took part in their Graduate program and represented Games Global as their client. UI testing.• Daily QA standup.• QA Training sessions.• Using Educative as a learning platform to Upskill on various Testing frameworks.• Agile / Scrum environment.Games Global (Client)• Worked in a Localisation Central Team• Using Udemy as a learning platform to Upskill on various Testing frameworks.• Worked in Operations (Support) and QA • Testing LIDB App using NUnit C# Core

• Gaining a wealth of experience in an online company that teaches various tech stacks and provides mentorship based on real-work examples.• Daily stand-up meetings and clickup board.• Actively contribute to team-based projects.

• Supervise teams and manage performance, ensuring timeous and quality output. • File job records, supervise inventory and process payments to suppliers.• Oversee the digital printing of banners, stickers, licence disc holders.Where we held daily team meetings on the progress of daily activities and how quick we can manufacture and develop products / services requested by the client needs.Clients- I have dealt with walk- in customers as well as going onsite to see clients (Field-Rep)- Booking appointments for day-to-day clients- Cold calling- Diary Planner- Create a portfolio analysis.- Understand the Client Behavior.- Build a quote.- Analyse the target market and market segments of potential areas in Durban.- Draw up sales targets for the day on a Parrot Wipeboard- Place orders to suppliers for raw materials for the actual job at hand.CSR - Customer Service Representative- Handling client queries in a polite way- Providing information about the product/services being sold to the organisation.I.T SkillsI have a national diploma in I.T and basic A+/N+ knowledge on IP and TCP/IP protocols.I have knowledge of IPv6 and IPv4 and different internet protocols. I have worked on Connecting Roland Printers to basic LAN connection and maintaining the machine and server for the office area.I have knowledge and experience in SDLC using the Agile methodologyUsing Agile principles (Create, Design, Implement and Quality Assurance) to ensure the product we created is off high standards and quality.We also held online public meetings using MS Teams with Suppliers how to find ways of doing business on the availability of materials for a specific job requested by a client.

• Digital printing of banners, stickers, licence disc holders.• Conversion of CorelDraw design image files to Roland ColoRip image files for digital printing.• Calibration of industrial digital printers and fine trimming of printed material.• Accurate placement of material onto banner base and design of machine & hand cut stickers.

• Processing of new business and attending to call queries.• Processing Administration Claims and Medical Aid Applications.• Underwent training with broker consultants.• Servicing clients on their policies.

• Going door-to-door, capturing residents’ information and using it for statistical purposes as part of an online survey.