Kyle Peiffer Email & Phone Number

Mclean, Virginia, United States

Project Management Accomplishments: • Owned activities for implementation of new functionality and enhancement projects• Transitioned application support to third party vendor• Owned business and IT executive level sponsor status meetings for projects• Coordinated integration activities across a wide set of Exelon IT areasBusiness Analysis Accomplishments:• Delivered application break/fix and enhancement support• Mentor and train new staff on team’s business analysis… Show more Project Management Accomplishments: • Owned activities for implementation of new functionality and enhancement projects• Transitioned application support to third party vendor• Owned business and IT executive level sponsor status meetings for projects• Coordinated integration activities across a wide set of Exelon IT areasBusiness Analysis Accomplishments:• Delivered application break/fix and enhancement support• Mentor and train new staff on team’s business analysis and new market entry processo Owned and facilitated business analysis documentation standards and methodologies across team• International Expansion o Delivered high quality requirements documents/process diagrams that drive solutions and system enhancementso Managed trade testing system enablement, driving milestones and target completion dates Show less

Hunt Valley, Md

• Consult with and manage multiple clients for client system integration with ConnectYourCare benefits system• Provide support to clients creating systems which export directly to CYC proprietary formats• Evaluate and create adapters to convert multiple client export formats to CYC proprietary formats• Provide operational support to clients processing files through the CYC benefits system• Lead and attend multiple meetings related to client setup projects• Communicate and… Show more • Consult with and manage multiple clients for client system integration with ConnectYourCare benefits system• Provide support to clients creating systems which export directly to CYC proprietary formats• Evaluate and create adapters to convert multiple client export formats to CYC proprietary formats• Provide operational support to clients processing files through the CYC benefits system• Lead and attend multiple meetings related to client setup projects• Communicate and coordinate with multiple teams and stakeholders (both internal and external) Show less

Working as a Business Analyst.

Annapolis, Md

Accomplishments • Elicitation of requirements from clients using various techniques• Draft and formalize current and future state application requirement documents• Involved in the research, analysis and documentation of project business requirements • Translate business requirements into functional and technical requirements• Draft and formalize project change request documentation• Update all requirements in line with approved changes• Create process diagrams and… Show more Accomplishments • Elicitation of requirements from clients using various techniques• Draft and formalize current and future state application requirement documents• Involved in the research, analysis and documentation of project business requirements • Translate business requirements into functional and technical requirements• Draft and formalize project change request documentation• Update all requirements in line with approved changes• Create process diagrams and wireframes using Visio to depict the AS-IS and TO-BE processes• Create system test scripts in order to verify the application is functioning according to business requirements• Perform troubleshooting and interaction with developers to verify encountered issue truly exists• Create and monitor movement of defects throughout the system testing phase of the project• Participated in implementing BA processes and methodologies throughout the BA team. Participated in the creation of BA requirements templates and deliverables. • Facilitated discovery sessions with clients• Assisted in implementing SharePoint technologies throughout the IT department • Interact with senior managers throughout many highly visible projects• Provide statuses for projects as lead BA to senior management• Mentor and train new staff on how to use TFS and SharePoint• Facilitated training for Quarterly Activity Report, Accreditation Survey and other UA applications• COTS Product Analysis/Implementation. Worked with COTS products Dovico and ManageEngine. • Investigate and analyze the needs of the United Association and validate products meet those needs• Participate in defining a strategic plan to implement new UA software applications Project Technologies: Sharepoint, Visio, Excel, TFS Show less

Elkridge, Md