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Kyle Pendergrass Email & Phone Number
Information Technology Desktop Support Technician III
at
Erlanger Health System
1 work email found
@bcbst.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Desktop Support Technician III
Location
Soddy-Daisy, Tennessee, United States
Who is Kyle Pendergrass? Overview
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Quick answer
Kyle Pendergrass is listed as Information Technology Desktop Support Technician III at Erlanger Health System, based in Soddy-Daisy, Tennessee, United States. AeroLeads shows a work email signal at bcbst.com and a matched LinkedIn profile for Kyle Pendergrass.
Kyle Pendergrass previously worked as Information Technology Operations Support Analyst at Blue Cross Blue Shield Of Tn and I/S Service Desk Support Analyst at Blue Cross Blue Shield Of Tn. Kyle Pendergrass holds Bachelor Of Science (B.S.), Computer Science from Bryan College.
Company email context
Email format at Erlanger Health System
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{first}_{last}@bcbst.com
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Profile bio
About Kyle Pendergrass
I currently work as an IT Desktop Support Technician Level III at Erlanger Hospital in Chattanooga. I've had an interest in electronics ever since I was a kid. When I was in High School as was already upgrading and troubleshooting PCs. I studied Computer Science at Bryan College and also Network Management at Chattanooga State Community College. I built my first PC my freshman year from scratch and have built countless PCs since then. Most of my PC experience have been with Windows and Ubuntu Linux operating systems.I've worked contract jobs for setting up small networks for both a small business as well as many home wireless networks. I worked at Office Depot as a Senior Sales Consultant where I was leader in sales and also the Technology expert for my team where I would repair PCs for customers.In the past I worked IS Service Desk at Blue Cross Blue Shield of TN and later went on to work as an IT Operations Support Analyst.I now work as a IT Desktop Support Tech level III at Erlanger hospital where I support and repair PCs onsight and remotely for clients.
Listed skills include Itil Certified, Windows Server, Windows 8, Linux, and 32 others.
Current workplace
Kyle Pendergrass's current company
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5 roles
Kyle Pendergrass work experience
A career timeline built from the work history available for this profile.
Information Technology Desktop Support Technician Iii
Information Technology Operations Support Analyst
Blue Cross Blue Shield Of Tn
Verify syntax for JCL, program code, scripts, etc. and insures compliance with I/S StandardsResponsible for deployments to production environments across all platforms while adhering to standardsCoordinate move requests with multiple Application Development departmentsCommunicate with developers to ensure that the deployments are performed in a timely mannerAssist in coaching and enforcing the IT Software change process according to company policy to assure the least amount of downtime and promote seamless continuity for the end user production environment.Run scripts in deployment tools to stage files for deploymentAssist in verifying that all changes are: recorded, risk assessed, categorized, prioritized, planned, tested, evaluated, approved, released, documented and reviewed in a controlled and standard mannerFollow consistent and repeatable change management processesReceive, log and manage all request for changes according to the Change Management process.
I/S Service Desk Support Analyst
Blue Cross Blue Shield Of Tn
Provide customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education, implementation and documentation of a variety of software and hardware technologies using remote communication or through phone to the client or the end user.Assist with special request from Service Desk management team.Act as a mentor to Service Desk specialists and assist them when help is needed.Serve as a liaison between the ECC and Service Desk team, communicate updates to Service Desk staff as progress is made on Critical Incidents, assist in upgrading incident ticket priority, assignment of ticket, associating other incident and/or interaction tickets.Coordinate End User Notifications (email & system status voice recording), communicating degradation or service outages to end users of impacted services.Participate in all CIRT callsComplete turn-over notifications for incoming shifts.Process voicemails to the service desk, pending tickets assigned to myself and service desk personnel that are either out on PTO or no longer with the service desk. Process self service tickets. Process expedited loaner equipment requests.
Apr 2014 - Apr 2017
Senior Sales Consultant
Provide customer service to customers and staff through daily tasks and immediate problem solving.• Enhance skills in professionalism, customer service, and research.• Train other associates within the store in customer service while also training them in upcoming products in the store.• Troubleshoot and fix consumer PCs.• Work with and installing Windows XP, Windows Vista, Windows 7, and Windows 8• Work with Microsoft Office XP, Office 2003, Office 2007, Office 2010, and Office 2013
Jan 2010 - Apr 2014
2 education records
Kyle Pendergrass education
Bachelor Of Science (B.S.), Computer Science
Transient Student, System, Networking, And Lan/Wan Management/Manager
FAQ
Frequently asked questions about Kyle Pendergrass
Quick answers generated from the profile data available on this page.
What company does Kyle Pendergrass work for?
Kyle Pendergrass works for Erlanger Health System.
What is Kyle Pendergrass's role at Erlanger Health System?
Kyle Pendergrass is listed as Information Technology Desktop Support Technician III at Erlanger Health System.
What is Kyle Pendergrass's email address?
AeroLeads has found 1 work email signal at @bcbst.com for Kyle Pendergrass at Erlanger Health System.
Where is Kyle Pendergrass based?
Kyle Pendergrass is based in Soddy-Daisy, Tennessee, United States while working with Erlanger Health System.
What companies has Kyle Pendergrass worked for?
Kyle Pendergrass has worked for Erlanger Health System, Blue Cross Blue Shield Of Tn, and Office Depot.
How can I contact Kyle Pendergrass?
You can use AeroLeads to view verified contact signals for Kyle Pendergrass at Erlanger Health System, including work email, phone, and LinkedIn data when available.
What schools did Kyle Pendergrass attend?
Kyle Pendergrass holds Bachelor Of Science (B.S.), Computer Science from Bryan College.
What skills is Kyle Pendergrass known for?
Kyle Pendergrass is listed with skills including Itil Certified, Windows Server, Windows 8, Linux, Hp Service Manager, Citrix, Computer Hardware, and Service Desk.
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