Cali BBQ Media specializes in a 4 pillar content strategy of plan, produce, publish, and promote. In my role with Cali BBQ Media, I am responsible for the implementation and management of the processes and digital services that support this strategy both internally and with our growing list of clients.

As a proud Board Member of Jake’s Projects, a dynamic non-profit dedicated to enriching children’s lives through sports, I am deeply committed to our mission of creating joyful childhood memories and providing essential education on mental health.My role within the organization is multifaceted, blending strategic decision-making with a hands-on approach to our technical needs. I leverage my extensive background in software development, IT, and digital media to ensure Jake’s Projects stays at the forefront of technological efficiency and online engagement.- Technical Leadership: Overseeing the development and maintenance of our website, ensuring it's not just a portal for information but a hub of inspiration and community engagement.- Branding and IT Management: Crafting and maintaining a strong, cohesive brand identity across all digital platforms, reinforcing our message and mission.- Strategic Decision-Making: Collaborating with fellow board members to steer Jake's Projects towards impactful initiatives, ensuring we consistently make a difference in the lives of the children we serve.Through my work at Jake's Projects, I am passionate about breaking down barriers to sports participation for underprivileged children, recognizing the power of sports in fostering teamwork, resilience, and joy. Additionally, our focus on educating children about the risks of drug use and the importance of mental health aligns deeply with my personal values of nurturing a safer, healthier future for the next generation.I am honored to contribute my skills and experience to such a meaningful cause and look forward to continuing to help Jake's Projects grow its impact.

Mithril Media specializes in all things digital. I founded Mithril Media after discovering a passion for helping businesses define their digital presence. This includes everything from custom WordPress and eCommerce websites to social media management and communications. We are helping businesses from all different verticals find their voice online. Visit https://mithrilmedia.io to learn more.

- Managed product development for key areas of proprietary technology- Worked directly with design and engineering to create a user-friendly UX- Extensive collaboration with other product teams to ensure smooth integrations and releases- Interfaced directly with customers to gather feedback- Developed extensive product requirements and documentation- Part of a large, globally distributed product and engineering team- Responsible for C-suite communications and expectation management- Crafted both short and long-term product roadmaps- Managed key projects across business objectives

- Guiding an engineering team to build and implement features that support business objectives- Defining product requirements and acceptance criteria- Hands-on UX/UI design for a number of core components and features- Writing complete product specs for stakeholder and product owner approval- Integrated our test and production environments with various automated testing tools- Designed & coded an entire automated test infrastructure from the ground up using Node.js- Creating procedural workflows for entire QA staff- Directly responsible for hiring new QA staff- Extensive product documentation and design

Responsible for the design, implementation and maintenance of an automated testing platform which leverages the latest technologies and testing strategies to allow for a scalable and reliable testing platform.

- Single-handedly designed and coded an automated testing framework using technologies and tools such as Selenium, Docker, Gradle, TestNG, AWS S3, and much more- Designed and coded test cases/suites to support the most business-critical areas of the application- Actively maintained automated test cases and supporting frameworks- Helped design, write and vet easy-to-understand feature specs- Wrote requirements and acceptance criteria for a wide range of features- Designed well-written user-stories to support new features- Helped support a short-staffed team by designing and coding various customer-facing features - Helped design and implement processes to assist in a smoother and more complete development iteration

- Testing cutting edge real estate software - Creating, maintaining and executing test cases - Testing as a part of a fast-paced and iterative agile team - Debugging customer reported problems - Front end website design - Feature design - Verification, regression and negative test case execution - 3rd party API implementation testing with companies such as Zillow and Amazon Web Services- IDX feed testing and maintenence - New feature implementation - Experience using JIRA as a feature and bug tracking platform- Designed workflow and procedure for integration and continued use of Zephyr for JIRA (integrated test case tool)- Experience testing languages, libraries and systems such as but not limited to: MySQL, UNIX/Linux, HTML, CSS, JavaScript, Play Framework, AngularJS, PHP, Java, Python- Strong focus on Test Driven Development- Strong understanding of different forms of testing (e.g. white box, black box, grey box, integration, acceptance, etc)- Strong background and procedural understanding of IDX systems integrations- Experience testing Amazon Web Service based systems such as S3 cloud storage, DynamoDB, SQS, SWF and others- Strong understanding of product requirements through working with product management

- Customer relations management- Product set up- Customer product training- Customer retention- Project management - 3rd party relationship management - Custom graphic design - Internal employee training - Procedural documentation - Custom product demo websites- Metrics tracking and reporting - VIP account management- Customer billing - Relationship manager for over 100 MLS boards- Design, development, implementation and maintenence of several internal tools and work flows

- Customer relations management- Product set up- Customer product training- Customer retention- Project management- Procedural documentation - Metrics tracking and reporting - VIP account management- Customer billing

- Personally managed hundreds of accounts- Developed a deep understanding of the real estate software industry- Responsible for 5-8 one-on-one customer training sessions daily- Handled client retention of all managed accounts

- Handled hundreds of daily inbound phone and email requests- Responsible for customer satisfaction and retention- Required vast product knowledge