Kyle Pham Email & Phone Number

Sunnyvale, California, United States

● Conducted daily stationary testing on new software within a lab setting to ensure reported issues are resolved ● Assisted developers in test requests related to the autonomous test vehicle

Sunnyvale, California, United States

● Team tested on LiDAR, radar, cameras, and microphones on driving course● Collaborated with Field Test Engineers, Vehicle Test Technicians, Triage team, and Software & Hardware Engineers● Responsible for quality checks & repairing issues with hardware, firmware, and software; as well as maintaining policy/procedure documentation

Sunnyvale, California, United States

● Local field testing plus out-of-state travel for data collection & reporting● Troubleshot hardware & software● Software deployment + creation of JIRA tickets for issues ● California Autonomous Vehicle Permit-licensed + Defensive driving course-certified through Sonoma Raceway

Mountain View, California, United States

Trained/tested and certified as a CCO (Command Center Operator) and AVO (Autonomous Vehicle Operator)CCO -- Responsible for remote supervision/operating autonomous vehicle missions/live troubleshooting, and overseeing mission needs● Experience in R&D for operations interfaces and driving setups● Interstate cooperation with teams in Houston, Phoenix, and Mountain View● Worked closely with SW, HW & U/X teams on a daily basis to improve teleoperation● Responsible for troubleshooting all hardware including Radar, Lidar, Cameras, GPU & other hardware connected to desktop running AV software● Experience testing experimental & canary software releases and providing feedbackAVO -- Software & hardware testing for autonomous vehicles & robots● Utilized proprietary SW to collect data and troubleshoot in a variety of real world situations● Collaborated with SW & HW engineers, as well as SW operations specialists to advance technologies and internal workflows, improve the delivery experience, and craft product roadmaps

Sunnyvale

● Thorough experience with 20+ machines including spectronomy, X-ray, and ellipsometry● Collected and communicated data through machine quality checks + semiconductor measurements for R&D● Diagnosed and troubleshot minor tool errors + relayed advanced errors to technicians within the team● Assisted engineers with tasks ranging from data retrieval, locating FOUPs, and organization of queue time● Trained new incoming operators on basic input to managing advanced operating systems unique to each tool● Reliable escort for guests from companies inquiring demonstrations of machine protocol + workflow ● Certified on wet lab, chemical, and clean room protocol through online courses

Santa Clara

- Surgical assistance from spay/neuter to mass removal and ER procedures- Maintenance of "Abaxis" hematology and chemistry analyzer systems (cleaning + troubleshooting)- AviMark: Updated and maintained client files, confirmed estimates with clients (updating if insurance applicable)- Dentistry experience (X-ray's, cleanings, and extractions)- Management of pharmaceuticals and cooperation with clientele prescriptions + inventory of food - Strong in-person plus phone communication from taking down bio readings to updating client conditions (pre- or post-surgery, etc.)- Answering questions regarding products and services- Ability to triage patients and alert appropriate technicians and doctors- Assist with the execution and planning of communication strategies, with focus on meeting timelines, budgets and messaging needs.- Capability to successfully work with a wide variety of customers to identify, troubleshoot, and resolve problems. - Outstanding ability to diagnose, troubleshoot, and resolve technical issues.- Demonstrated ability to acquire technical knowledge dynamically and quickly.- Knowledge of relevant call tracking and ticket management applications.- Provided estimates (updating with insurance if applicable) for clientele

Campbell

- Supervision of dog kennels and felines through updating nourishment + meds- Animal handling and restraint-- varies from vaccinations, muzzling, and walking- ARCHvet software: Maintained clientele book, updated medical procedures that resulted from appointments, surgeries, dentistries - Organization and sanitation of exam rooms, kennels, and surgical rooms (also tools and instruments)- Placed outbound calls for follow-ups and reaching out to prospective clients.- Provided clients with estimates, obtaining previous records, insurance claim forms and records. - Check out clients and accurately process payments.- Maintained appointments for 10 doctors which work in multiple locations

Mountain View

● Mentored children and adults through multi-week courses of water safety and technique improvement● Supervised the scheduling of coaches with respective students and critique of progress for evaluation● Private teaching experience for students that sought technical knowledge or higher frequency of training● Assessed the skill set of individual students and categorized each into specific class tiers ● Defined various regimens and ensured breakthrough in technical skill, muscular strength, and endurance

Biology, General

Activities and Societies: Intercollegiate men's swimming team

Education record

Education record

Activities and Societies: Varsity swim team - Water polo team - Key Club volunteer